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Presentation by Richard Hewgill Vice President IUT and TPAS Board member

Participation. Tokenism or A key element for successful urban regeneration. Spoiling the Surprise. Yes A key element for ResidentsYes A key element for LandlordsYes A key element for Regulators . What needed. Real inputReal chan

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Presentation by Richard Hewgill Vice President IUT and TPAS Board member

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    1. Presentation by Richard Hewgill Vice President IUT and TPAS Board member

    2. Participation Tokenism or A key element for successful urban regeneration

    3. Spoiling the Surprise Yes A key element for Residents Yes A key element for Landlords Yes A key element for Regulators

    4. What needed Real input Real chances to be involved Real effort to get views

    5. Residents view Retain and enhance bond with community Practical value for money Get what is needed not what others think they want

    6. Landlords View Better product Value for money Easier implementation

    7. Regulators View Expected to do Seen as way to improve services

    8. How Achieve Real choice Variety of inputs “Play back” results

    9. What Housing Staff Said Moorlands Estate in Brixton There has been and is still a perception amongst staff that residents are simply not interested in getting involved in actually running things themselves and 2003 survey backs this up: 81% of people said they thought it important that they personally felt part of the community 80%of people agreed that local people should take more responsibility to the things that needed doing only 19% had ever been involved in or attended a resident meeting only 10% had been involved in some other organised activity.

    10. Resident Satisfaction 2003 survey against 1996 prior to works Heating system – ease of use = 88% (43%) Heating system – comfort / effectiveness = 87% (43%) Kitchen layout = 81% (57%) Roofs = 80% (no comparator) Kitchen – general quality = 75% (41%) Bathrooms – general quality = 68% (no comparator) Condition of estate roads – 64% (no comparator)

    11. Canalside Hackney Resident involvement structures Resident involvement structures during the regeneration (1999 to 2008/9) §         Community Board – 7 resident members (elected through competitive, democratic and independent elections) including Chair and Vice Chair, 4 RSL nominees (2 each from MHT and Community Housing Group) and 3 LA councillors. The Board has the role in governance, preparing annual budgets, scrutinising performance, considering and approving development contracts and policies

    12. Canalside Hackney §         Estate Development Management Committee: 15-strong resident consultative body, also democratically, independently and competitively elected. Has the key role in design and development decision making. §         TRA (which also involves residents from other neighbouring estates).

    13. Resident Satisfaction % satisfied or very satisfied Overall satisfaction with home (new and refurbished) average = 85% Inside the home = 80% Outside the home = 78% With kitchen = 87% With bathroom = 78% With living and bedrooms = 69% With security = 89%

    14.   % agree or strongly agree Estate has improved since regeneration began = 81% Overall, I am happy to live on the estate = 90%  

    15. Roundshaw Homes, Sutton At their most recent Awayday, where the Community Board considered their past performance and future direction, and felt that these were their achievements:  

    16. Achievements concerning behaviour ·         Spirit of ‘engagement’ ·         Continuity and experience ·         Spirit of Partnership – that works! ·         Willingness to challenge / fight on behalf of community ·         Learnt to ‘agree to disagree’ ·         Integral part of wider community / breaking down barriers

    17. Internally-focussed achievements ·         The vote to transfer – utilising the hard work of the Steering Group ·         Shaping what was built / developed / procured ·         Health and Safety issues (e.g. disabled access, entry buttons) ·         Best-dressed house competition ·         Training programme ·         Development of TRAs

    18. Community-focussed achievements ·         Shop, Post Office and Chemist campaigns ·         Fun day ·         Football / street dance ·         Involvement in Playgroup, Young and Early Years Centres ·         Involvement with PCTs / health agencies ·         Community activities – brownies, Phoenix Centre ·         Traffic survey ·         Youth Club

    19. Externally-focussed achievements ·         Awards and raised profile ·         National influence – visiting fire-fighters ·         Has made Roundshaw ‘area of choice’  

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