NLM Web site redesign nlm.nih

NLM Web site redesignhttp://www.nlm.nih.gov

Out with the old http://www.nlm.nih.gov

In with the new http://www.nlm.nih.gov

Redesign based on user feedback • Online customer surveys (July 2002) • Extensive usability testing (October 2003) • Resulted in reorganization and rethinking of entire site (May 2004) http://www.nlm.nih.gov

Survey of users in 2002 Users were "satisfied" and "likely to return" but reported lower ratings on the ability to find information. http://www.nlm.nih.gov

Asked users what works and how to organize it all Tested site with general public, health care providers, researchers, public health professionals, and librarians/ information professionals. Besides how to organize the site, users made it clear they prefer not to read a lot of text and want short clear links. http://www.nlm.nih.gov

New organization http://www.nlm.nih.gov

Old health information page http://www.nlm.nih.gov

New health information more focused to public http://www.nlm.nih.gov

Old site index http://www.nlm.nih.gov

New and improved site map http://www.nlm.nih.gov

New features http://www.nlm.nih.gov

Up-to-date news http://www.nlm.nih.gov

Search, contact, site map and FAQs links on every page http://www.nlm.nih.gov

Printer-friendly versions http://www.nlm.nih.gov

Lots of cross links and bread crumbs for better navigation http://www.nlm.nih.gov

List of many NLM products for resource-seeking librarians http://www.nlm.nih.gov

Especially for pages http://www.nlm.nih.gov

Has what librarians, researchers, health care professionals, the public and publishers need http://www.nlm.nih.gov

Feedback desired NLM needs your feedback • Call (888) 346-3656 or (301) 594-5983 (local and international calls) or • Email custserv@nlm.nih.gov Be part of the ever-improving NLM Web site http://www.nlm.nih.gov

NLM Web site redesign nlm.nih