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Learning from Near-Miss Incidents. An Initiative for the Bulk Power System. Source: Wiegmann , D.A. and Shappell , S.A. (2003). A human error approach to aviation accident analysis: The Human Factors Analysis and Classification System. Surrey, England: Ashgate Publishing Limited. P. 18.
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Learning from Near-Miss Incidents An Initiative for the Bulk Power System
Source: Wiegmann, D.A. and Shappell, S.A. (2003). A human error approach to aviation accident analysis: The Human Factors Analysis and Classification System. Surrey, England: Ashgate Publishing Limited.P. 18. • “Given that most human factors safety programs are not data-driven, it only stands to reason that they have produced intervention strategies that are only marginally effective at reducing the occurrence and consequences of human error.”
How can we move toward “data-driven” safety and training programs? • By collaborating to create a North American Near-Miss Database (NMDb) • Such an NMDb would facilitate the capture and analysis of near-miss incident data from the industry in order to: • Improve understanding of human performance factors, and • Identify and address challenges that could impact the reliability of the bulk electric system (BES)
A near-miss is an incident in which no injury property damage or system reliability lapse occurred • “You got lucky.” • There is currently no nationwide database for near-miss incidents in the BES • The resultant uncoordinated data is of little value to the industry as a whole
Proposed NMDb • WECC’s Human Performance Work Group (HPWG) has been collaborating with EPRI, NERC, NATF, BPA, Dominion (and more) to produce a white paper • Released July 19, 2012 • The goal is to develop and maintain an industry-wide Db as a large source of human performance, personnel safety, and BES reliability information
Features of the Proposed NMDb • Voluntary and Confidential report entry system • Processes to review and polish entered data to ensure anonymity and data value • A framework for analysis of reported incidents leading to “lesson learned” • Broadcast of the “lesson learned” to the entire industry • Regulatory agencies would be asked to remain at arm’s length
Models for our NMDb • Aviation Safety Reporting System • http://asrs.arc.nasa.gov/ • National Fire Fighter Near-Miss Reporting System • http://www.firefighternearmiss.com/ • Federal railway Administration • http://www.closecallsrail.org/
Funding • The task group will prepare a proposal to secure funding for the implementation (the first 2 years) and ongoing support of the NMDb from: • Department of Energy, • Homeland Security, and/or • Other interested parties
Source: Reason, J. (2008). The Human Contribution: Unsafe Acts, Accidents, and Heroic Recoveries. Surrey, England: Ashgate Publishing Limited. P. 240. • “Since catastrophic failures are rare events in well-defended complex systems, collectively mindful organizations work hard to extract the most value from what little incident and accident data they have.” • “They actively set out to create a reporting culture by commending, even rewarding, people for reporting their errors and close calls.”