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Why Do We Study Communication?

Why Do We Study Communication?. To improve in these areas: Physical needs Identity needs Social needs Practical needs. Physical needs Communicating with others benefits our physical health/well-being. Identity needs. We define who we are through communication with others.

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Why Do We Study Communication?

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  1. Why Do We Study Communication? To improve in these areas: Physical needs Identity needs Social needs Practical needs

  2. Physical needsCommunicating with others benefits our physical health/well-being

  3. Identity needs • We define who we are through communication with others. • Impressions of who we are, are formed according to the ways in which others respond to us.

  4. Practical Needs Communication is used in order to achieve our everyday needs -to get where we need to go -to accomplish what we need to accomplish -to better understand our environment and what is expected of us

  5. Social needs • Several social needs are met through communication: Pleasure Escape Affection Relaxation

  6. Communication Competence • The message should: • Be understood • Achieve its intended effect • Be ethical

  7. What is communication competence? • The ability to communicate effectively. What is effective communication? • Communication that maintains or enhances the relationship in which it occurs

  8. Other characteristics of competent communicators • Empathy • Cognitive Complexity • Self-Monitoring • Commitment to the relationship

  9. Empathy- Ability to put yourself in another’s shoes- Understanding another’s perspective

  10. Cognitive complexity • The ability to analyze the behavior of others in a variety of ways • Looking at the situation from a variety of angles (rather than just your perspective)

  11. Self-Monitoring • Observing your own behaviors as if you are outside yourself • Imagining how others are interpreting your behaviors • Being aware of how your behaviors affect others

  12. Three factors to remember when deciding on a response • The context (what is involved in the situation) • Your goal (do you want this relationship to continue positively) • The other person (where is he or she coming from and how is he or she feeling)

  13. In Conclusion: • It is now clear that communication satisfies several human needs. • It is important that we all work on our communication skills in order to have more effective relationships

  14. Prepared by: T. Maha Arafat

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