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Chapter 4 Review. Written communication = Verbal communication? Define euphemism? Equivocation? Difference between connotative and denotative meaning? In the communication process, the sender _______________ a message, while the receiver ________________ the message. Decodes, encodes
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Chapter 4 Review • Written communication = Verbal communication? • Define euphemism? Equivocation? • Difference between connotative and denotative meaning? • In the communication process, the sender _______________ a message, while the receiver ________________ the message. • Decodes, encodes • Encodes, decodes • Decodes, decodes • Encodes, encodes
Nonverbal + Interpersonal Communication Chapter 5 Recap/Lecture
True or False • One cannot NOT communicate (aside from grammatical issues ) • What does this mean? • Communication = transactional
What is nonverbal communication? • Communicating without words • Plays role in communicating effectively • Helps with conversation management • Intentional and unintentional • Consciously and unconsciously (largely the latter) • Shared meaning
Nonverbal communication…. • Often ambiguous • More believable than verbal communication • May conflict with verbal communication • Mixed messages • Can be used to regulate and adapt to conversation • Interaction adaption theory (for the latter)
Influential Factors • Culture • Gender • Age • Context
Nonverbal Communication Codes • Visual-Auditory Codes • Contact Codes • Place and Time Codes
Visual-Auditory Codes • Body Movement (Kinesics) • Body Orientation • Gestures • Delivery • Citing • Seeking • Turn http://www.youtube.com/watch?v=iA3QNM5eKNw
Visual-Auditory Codes • Physical Appearance • Physical Characteristics • Level of attractiveness • Body artifacts (e.g. jewelry, tattoos, body piercings) • Examples • Consider interacting with this person (interpersonal/impersonal communication) • Think about your willingness to • …date • …interview • …work with on a project • …hang out with • ….trust • …approach
Visual-Auditory Codes • Facial Communication • Eye Contact • Facial Expressions • Smiling • Voice (Paralanguage) – How you say it • Vocal qualities • Pitch, rate, volume, tempo, pronunciation, etc • Vocal distractors • “ums”, “uhs”, “ehs” • Vocal characterizers • Crying, laughing, whining, muttering, etc. • Silence http://www.youtube.com/watch?v=jI4OCSYXPHM
Contact Codes • Touch = Haptics • Functions of touch • Positive • Playful • Control • Ritualistic • Task • Hybrid • Accidental
Contact codes • Space = Proxemics • Personal space • How do we protect our personal space? • Territoriality/Territorial Markers • Distance • Personal, intimate, social, or public • How do we respond if our space is violated? • Expectancy Violation Theory
Place and time codes • The Environment (e.g. color, lighting, room design) • What do these colors usually communicate? • Red • Black • Green • Blue • Pink • Time (Chronemics) • Late to your first date? • Late to dinner with your best friend? • Late to meeting with professor?
Read the nonverbal communication • http://www.youtube.com/watch?v=bh__g-ZZ6WA
Continuing the debate… • Differences between men and women, in terms of nonverbal communication? • Your thoughts? • http://www.youtube.com/watch?v=Gz-kykWD0a0
Continuing the debate…. • What about in different settings? (Focus on INTERPERSONAL communication) • Workplace? • Church? • Dance club? • Are dance moves examples of nonverbal communication? • What do they communicate in interpersonal communication? • http://www.youtube.com/watch?v=D7sRVSA-Nss (43:07 mark)
Improving Nonverbal communication and recognizing The importance
Ways to improve nonverbal communication • Understand the relationship between verbal and nonverbal communication • Be tentative with your interpretations • Avoid nonverbal distractions • Remember the role of context in nonverbal communication • Pay attention to your own nonverbal behaviors • Ask others about your nonverbal communication • Application Exercise
Food for Thought • How difficult would it be to understand a full message by only observing nonverbal communication? • http://www.youtube.com/watch?v=VSJHdQMajfE • How difficult would it be to communicate without nonverbal communication? • ACTIVITY!!! Let’s play TABOO!
Wrap-Up • Which was more difficult? Communicating without verbal or without nonverbal? Explain. • What did the two activities teach you about the importance of both nonverbal and verbal communication? • Nonverbal communication happens even when you are sitting at your desk. • What do you feel you communicated in class this week (through your nonverbal communication)? Was this intentional? • What are you communicating today with your attire? Was this intentional? • How do each impact others’ perceptions of you?
Application Exercise #5 (10 pts) Due Wednesday • Have a conversation with someone about any topic. Record yourself. Review the video. Evaluate your use of nonverbal communication. What messages were you trying to convey? Did you communicate what you wanted? Were you surprised? • Must factor in textbook terminology; minimum of 2 paragraphs—1st, explain nonverbals; 2nd, evaluate nonverbals • If you don’t have a camera phone, ask the person to evaluate your nonverbal communication (after your conversation). For example, ask: Was I supportive? Was I accommodating?