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DoIT Project Certification Closeout August 27, 2008

Public Health Division (PHD) Billing & Electronic Health Record (BEHR) Project – presented by Robert Mayer, CIO & Dr. Maggi Gallaher, PHD Medical Director. DoIT Project Certification Closeout August 27, 2008. BEHR Project - Certification Request. $ Requested this phase: $0

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DoIT Project Certification Closeout August 27, 2008

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  1. Public Health Division (PHD)Billing & Electronic Health Record (BEHR) Project – presented by Robert Mayer, CIO & Dr. Maggi Gallaher, PHD Medical Director DoIT Project Certification Closeout August 27, 2008

  2. BEHR Project - Certification Request • $ Requested this phase: $0 • Project Phase cert request: Closeout • Project Start Date: 11/1/06 • Projected End Date: 6/30/08 • Total Project Value ‘and’ expended to date: $1,378,202

  3. BEHR Project - Benefits • Improve billing and claims functions • Comply with HIPAA requirements • Improve tracking & monitoring of health care services and clients • Support management of its local public offices

  4. BEHR Project – Major Deliverables • Designed, Configured, Tested, and Successfully Deployed Practice Management (PM) & Electronic Health Record (EHR) • Completed Business Process Redesign • Trained over 300 users • Implemented at 50 local public health offices in one year

  5. BEHR Project - System

  6. BEHR Project – System Usage • Clients: 21,062 • Procedures: 129,756 • Users: 345

  7. BEHR Project - Lessons Learned • Strong project sponsorship valuable to success • Scope Management allowed baseline product implementation to offices within year • Limited scope created future list • Workflow-based training more effective than content style training

  8. BEHR Project – Lesson Learned continued • Training the week prior to go-live; followed by on-site go-live support • Impact of change to the “before” workflow model and to the culture • Varying degrees of user acceptance of the new workflow model and system

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