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Market Operations Update Industry Governance Group 29.02.08. Agenda. MRSO John Dunphy Meter Operator Mary Mulcahy. MRSO Update. John Dunphy MRSO. Day + Month 4 Aggregation. Commenced 27 th February
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Market Operations Update Industry Governance Group 29.02.08
Agenda • MRSO John Dunphy • Meter Operator Mary Mulcahy
MRSO Update John Dunphy MRSO
Day + Month 4 Aggregation • Commenced 27th February • Batches of 7 days’ messages • Any issues or feedback from participants?
MCR 063 • Reports available on request by • Settlement unit • SSAC & MPRN • Billing Class & Time Slot • usage factors & DLF
Patrick’s/Easter Arrangements • Aggregations as Usual over the holiday • No phone service but MRSO mailbox will be responded to Re-Aggregation • September CD’s issued
Duplicate QH data issued to Market Participants via 341 messages • Occurred over end of year • The data that was sent via 341 market messages was correct but it was sent twice • Volume of market messages passing through the hub and onto the Market Participants system was the main issue • Defect raised and now in place so that only one instance can be active at any time
Replacement QH DATA MM341 • Formal report made to the CER • 341 market messages from 1 Oct 2006 issued to Suppliers 27 Feb 08
Meter Operator Mary Mulcahy Meter Works Supplier Support, Network Services, ESBN
Meter Ops Procedure for Supplier Refunds • Multiple d/e or r/e service orders – sliding scale will be applied • An example of this would be, where a landlord requests a number of de- energisations, at a single site, on a single call. • The NT will have 1 visit and a number of fuses to be removed • Commercial Section Networks have discussed this issue with CER during 2007 and agreed the principle of a sliding scale of fees • Example is: • De-energise 1 meter €84 • De-energise 10 meters €367
Meter Ops Procedure for Supplier Refunds • Networks, will not police the processing of meter works to facilitate identification of multiple transactions on a single premise • The onus is on the Supply company to make a case to Meter Ops for a refund. Meter Ops will evaluate the claim, and if consistent with above, will arrange a refund to the Supply company • Meter Ops will send the details to DUOS Billing, amount of credit & MPRN nos. involved. • DUOS Billing will issue the credit on the Monthly Transaction Charges & provide details of MPRN nos.