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Effective Communication Presentation & Writing Skills. A Programme Specially designed for the KReSIT TEAM IIT, Mumbai. (For Private Circulation only). Anjana the educating people. WHO AM I? Please fill in all the details, detach it from this book and hand it over the Programme Faculty.
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Effective CommunicationPresentation & Writing Skills A Programme Specially designed for the KReSIT TEAM IIT, Mumbai (For Private Circulation only) Anjana the educating people
WHO AM I? Please fill in all the details, detach it from this book and hand it over the Programme Faculty My name (Mr./Ms.) My Qualifications (Degree, Branch, Year, University, Specialisation) 1 2 3 My Current Project in TCS (in 50 words, giving details of project title, client, joining date, role, number of team members, Name of PL/GL, onsite/offsite components) My earlier employers (Name of employer, location, period of service, knowledge addition) 1 2 3 My prior experience in making presentations, writing proposals/reports, handling training
WHO AM I? Please fill in all the details and retain this copy in this document My name (Mr./Ms.) My Qualifications (Degree, Branch, Year, University, Specialisation) 1 2 3 My Current Project in TCS (in 50 words, giving details of project title, client, joining date, role, number of team members, Name of PL/GL, onsite/offsite components) My earlier employers (Name of employer, location, period of service, knowledge addition) 1 2 3 My prior experience in making presentations, writing proposals/reports, handling training
ABOUT THE PROGRAMME • Welcome Colleagues, • Are you aware that any profession today, is one where there are many equals, both individually and organisation-based!...leading to competition between them…each one bidding for the so-called FORTUNE 500 clients worldwide! • So where do we and our fraternity find ourselves in this competition and what is it that will keep us in the lead all the time? Once again…it is an egg-n-chick story. • We have the necessary software/hardware skills…even more than that! But how does the client know of it…that, only we and our organisation have them? It is only through • Testimonials of satisfied customers • Well-written proposals • Powerful & Pointed Presentations • The cat is now out of the bag! We need to have powerful and pointed communication skills…both written and oral. • This four-day programme, in a half-day format, will show us the path to move forward and improve with every communication activity and ultimately reach the level of EXCELLENCE and do ourselves and our organisation proud. • What about this document? It will be a first-person record of what all we have learnt, gained and benefited. Take as much of notes as possible…for it will serve as a constant reminder of the do’s and don'ts in our future communication. • Come, lets all make this a total learning and satisfying experience!
The Plan • About the Programme • Knowing one another • The Methodology • The Deliverables • The Take-home • Discussions
The Programme • Capturing you as YOU are • Exploring Presentations • What goes wrong with Presentations • Towards Making Good Presentations • Looking back at how YOU performed • How am I in my Writing Skills? • Writing Skills explored • Combined use of Spoken-cum-Written Skills
How am I as a Communicator? • The SWOT Analysis • My strengths • My Weaknesses • My Opportunities • My Threats • Additional Comments
The Overall Summary of Day 1 • What was I at 9.30 AM on Day 1 of this Programme? • What have I discovered about myself at 6.00PM on Day 1? • My Strengths • 1 • 2 • 3 • My weaknesses • 1 • 2 • 3 • What are my plans for improvement from where I am today to the Very Good/Excellent Rating?
Written Communication • Where are we? • Presentation of Summary Reports of Day 1 & Critique • Session 1 • Session 2 • Discussions • Session 3 • Overall Summary of Day 1
Written Communication • Types • Memos • Reports • Proposals • Research Reports
Reports: Points of Importance • Defining the Purpose • Investigating the Topic • Organising the Report into Sections • Deciding on the Order of presentation • Deciding on the Order of writing • Numbering the Sections/Paragraphs • Planning the writing • Revising & Finalising
Written Communication Order of Writing/Presenting WRITINGPRESENTING Introduction Title of Report Discussions Contents Page Summary & Conclusions Abstract Recommendations Introduction Abstract Summary & Conclusions Title Recommendations Contents List Discussions Appendices Appendices
Written Communication • Mind/Concept Mapping • Central Idea • Connected Ideas • Emanating out of the central idea and • Radiating in all directions • Links with the central idea identified by • Looking for Relationships • Thinking non-linearly • Remember • Use Capital letters for ease in reading • Leave lot of space for including new links/ideas
E-mails • Use e-mails the way you want everybody to use • Take another look before sending…ALWAYS • Quote original messages properly…DON’T DISTORT/ MODIFY • Be careful of Irony…ALWAYS • Clean-up e-mails before sending… SPELLINGS/FORMATTING/NUMBERING • Send e-mail (not HTML) when in doubt • Don’t write mails in ALL CAPS…DIFFICULT TO READ • Ask before sending large Attachments…YOUR LOCAL SPACE • Avoid SMILEYS…please
MY TAKE-HOME FROM THIS PROGRAMME Presentation Skills 1 2 3 4 Writing Skills 1 2 3 Combining Writing & PresentationSkills 1 2 3
MY ACTION PLAN FOR IMPROVEMENT (Please write, in 100 words)
LET’S KEEP IN TOUCH…for mutual benefit • Contact Address : 701 Devgiri, IIT Bombay Staff Coop Housing Society, • Nr: S M Shetty High School • Hiranandani Gardens • Powai, Mumbai 400 076 • Phone : 022 25700908 (Landline) • 9820217151(Mobile) • E-mail : manantha@it.iitb.ac.in • What do we expect from you? • Regular Practice by exploiting every opportunity to make a presentation (be it a team discussion, presentation to PL/GL, Periodic Presentations, Technical Presentations, Handling Training etc.) • Periodic Communication on status to manantha@it.iitb.ac.in • Your completed Track Report (Dec 2004-Nov 2005) • All the best…Happy PRESENTING and…WRITING!! • After all…you have to think… BEYOND the OBVIOUS