Needs

1. Breaking down barriers: Informal, connected education and workforce services for adults in libraries

2. Needs What are the needs of this target population regarding education and employment?

3. Adult Basic Education Traditionally • Course-based (schedules and curriculum) • Requires assessments, placement, and enrollment • Educational outcome-oriented (NRS) • Limited funding and capacity • Low completion rates Trends • Learner-centered • Hybrid technology-enabled instruction • Workforce integration • Stackable credentials • Performance-based and data-driven Challenges • Funding models • Reporting requirements • Educator skills, esp. technology • Technology access • Marketing and outreach Do you agree? What would you add?

4. Workforce Services Traditionally • Unemployment intervention-focused • Requires basic skill/education levels • Short-term case management Challenges • Diverse outreach • Under-skilled populations • Employer engagement • Digital literacy Trends • Skill gaps (STEM) • Career pathways • Job certification • Web-based service delivery and tracking Do you agree? What would you add?

5. Public Libraries Traditionally • Collections- and facilities-focused • Anonymity and Shhhh! • Usage/transaction-oriented • Underutilized by marginalized populations • Cultural institutions Trends • Patron-focused • Digital access • Maker spaces • Learning spaces • Community centers • Partner collaborations Challenges • Staff skills and roles • Space • Funding • Diverse outreach • Data collection Do you agree? What would you add?

6. ALL Access connects learners toAdult Ed, Workforce Services, and Libraries • Whole adult-centered • Ongoing relationships • Flexible and open participation • Need-based content areas • Extensive outreach • Builds community and capacity • Leverages technology to engage and empower learners Have you heard of connected learning?

7. Collaborations and Connections

8. ALL Access Development Process • Guiding principles • Agile program development • Local need focused • Leverage partners/assets • Data-driven

9. Learning Lounge • Drop-in and Flexible • Establish relationship • Technology-enabled • Teacher-facilitated and peer learning • Make referrals to programs and services • Lifelong learning home base • Data Feedback? Questions?

10. Exploration Station • Assistive Technology station in the libraries • PD for librarians, adult educators, other professionals • Drop-in times for patrons to explore options, referrals for additional assistance Feedback? Questions?

11. Digital Access to Information Accessibility • Pearl Scanner in each library • Optical Character Recognition • Screen Reading software • Hard copy Digital • Patrons • Staff

12. One-on-One Technology Help • Individualized help • Build confidence, empower learning • Build relationships MagdelenaDeSousa to US Senator Jack Reed: “I worked in the financial industry for 17 years, and then to be cost effective they decided to not work in Rhode Island anymore. It is hard to have to start all over again. You get in this routine day-in and day-out. You aren’t exposed to this kind of stuff,” she said. “They have been really helpful here, even just helping me navigate through my new laptop. They are flexible, and I like that I don’t have to take a college class or make a commitment.” • Data Feedback? Questions?

13. Computer Certificates • Proctored assessments for computer skills: web, email, Excel, Word, etc. • Great program for outreach Francisco Jimon, 31, received his NorthStar certifications in four modules. “Every job you go for, they ask for computer skills,” said Jimon. “I’m a chef, but still need to use the computer to keep track of inventory. This will help me a lot in the future.” Feedback? Questions?

14. Jobs Clubs Local needs and partners shape program: • Focused on ESL • Hospitality, retail, manufacturing • Focused on English for work, job search, employer visits • Open to all • Not industry-specific • Focused on providing support, building confidence, using online tools for job and career Feedback? Questions?

15. iPad/iPhone Club • Emerged from One-on-One Technology atCranston Public Library • Meeting a community need, building a community of learners • Very open-ended, high engagement, high peer learning. Feedback? Questions?

16. RI Resource Hub • Statewide effort to create learner-centered hub for education and career • Funded by SLDS grant • Leveraged in application for ALL Access IMLS grant • Led by RI Adult Ed Professional Development Center • Data Feedback? Questions?

17. ALL Access Data As of September 16, 2015:412 people have used at least one ALL ACCESS service 142 of those 412 people have used ALL ACCESS services more than once

18. ALL Access Data

19. ALL Access Data

20. ALL AccessSupporting Your Students • To reach the Adult Learner with differing needs and learning history, we have considered: • Language & culture • Adult learning principles • Accessibility (with and without technology) • Universal Design for Learning • Engagement • Choice (guided or open)

21. Expansion Ideas for ALL Access? • Expanded connections between libraries and social services • Expanded connections between libraries and employment services • Trained and enlightened library staff • Manuals and materials for continued support

22. Thank You Subscribe to the ALL Access webpage: http://allaccessri.org Like ALL Access on Facebook Follow ALL Access on Twitter Or contact us directly: • Betsy Dalton • edalton@techaccess-ri.org • Ed Garcia • edgarcia@cranstonlibrary.org • Don Gregory • dgregory@provlib.org • Jill Holloway • jholloway@riaepdc.org • Karisa Tashjian • ktashjian@provlib.org