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Devon & Cornwall Police Authority Performance Summary December 2010

Devon & Cornwall Police Authority Performance Summary December 2010. 2010/11 Force Performance Targets. Public Confidence – BCS Percentage who think their local police do a good or excellent job. Public Confidence – Force Public Survey

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Devon & Cornwall Police Authority Performance Summary December 2010

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  1. Devon & Cornwall Police Authority Performance Summary December 2010

  2. 2010/11 Force Performance Targets

  3. Public Confidence – BCS Percentage who think their local police do a good or excellent job

  4. Public Confidence – Force Public Survey ‘In general, how good a job do you think that the police in your local area are doing ?’ 12 Months to October 2010: Force: CIOS BCU: Plymouth BCU: Devon BCU: 78.3% 77.5% 80.2% 78.1%

  5. User Satisfaction Whole Experience (Burglary, RTCs,Vehicle and Violent Crime) Three-year Target: To deliver our services in line with the content and spirit of the policing pledge One-year Milestone Target: To exceed an 87% level of victims who are satisfied with the overall service provided by the police 12 Months to October 2010: Force: CIOS BCU: Plymouth BCU: Devon BCU: 85.5% 84.4% 85.6% 86.3%

  6. User Satisfaction Whole Experience (BME Victims) Three-year Target: To deliver our services in line with the content and spirit of the policing pledge One-year Milestone Target: To exceed an 87% level of BME victims who are satisfied with the overall service provided by the police 12 Months to October 2010: Force: CIOS BCU: Plymouth BCU: Devon BCU: 87.8% 85.1% 94.6% 85.8%

  7. User Satisfaction Ease of Contact (Burglary, RTCs, Vehicle and Violent Crime) Three-year Target: To deliver our services in line with the content and spirit of the policing pledge One-year Milestone Target: To exceed a 96% level of victims who are satisfied with the ease of contacting someone who could assist 12 Months to October 2010: Force: CIOS BCU: Plymouth BCU: Devon BCU: 96.4% 96.1% 97.4% 95.8%

  8. User Satisfaction Whole Experience (Anti-Social Behaviour Incidents) Three-year Target: To deliver our services in line with the content and spirit of the policing pledge One-year Milestone Target: To exceed an 85% level of victims of ASB incidents who are satisfied with the overall service provided by the police 12 Months to October 2010: Force: CIOS BCU: Plymouth BCU: Devon BCU: 82.6% 82.5% 82.8% 82.5%

  9. Serious Acquisitive Crime Three-year target: To be one of the 10 Forces nationally with the lowest levels of Serious Acquisitive Crime One-year Target: To achieve a reduction of at least 2% in Serious Acquisitive Crime 1st April – 31st October 2010: Force: Cornwall & the Isles of Scilly BCU: Plymouth BCU: Devon BCU: -11.8% -6.4% -15.0% -13.2% Robbery: Domestic Burglary: Theft of Vehicle/TWOC: Theft from Vehicle: Force: 1.1% 1.2% -12.7% -19.3%

  10. Violence With Injury Three-year target: To be one of the 10 Forces nationally with the lowest levels of Violence with Injury One-year Target: To achieve a reduction of at least 9% in Violence with Injury 1st April – 31st October 2010: Force: 6,428 Recorded CIOS BCU: 1,847 Recorded Plymouth BCU: 1,589 Recorded Devon BCU: 2,992 Recorded 0.0% 3.2% -3.6% 0.2%

  11. Positive Outcomes 2010/11 Target: To be a leading Force in delivering positive outcomes for victims of crime One-year Target:To deliver a positive outcome in at least 38% off all offences (of which 35% is expected to be OBTJs) Offences Brought To Justice Restorative Justice Positive Outcomes Apr-Oct 2010: 33.4% Apr-Oct 2010: 5.1% Apr-Oct 2010: 38.5% Restorative Justice usage by BCU Rolling 12 Months OBTJ & Detections

  12. 2010/11 Targets Workforce Police officer recruitment has been suspended since July 2010

  13. Road Traffic Casualties Number of people killed or seriously injured in RTCs April - October 2010 Current YTD Force Performance (Apr - Oct 2010) = 2.8 people killed or seriously injured/100m Vehicle Km travelled which is an increase on the 2.2 people during the same period a year earlier.

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