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Some needs, however, can be commonly observed. BEXIMCO Groupu2019s cofounder, Salman F Rahman, says these requirements revolve around quality assurance, price effectiveness, and customer assistance.
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Part of the foundations of a business are formed by its customers. Undeniably, they are associated with immense significance for a company. One of the most prominent figures in Bangladesh, Salman F Rahman considers consumers to hold the key to business growth and stability. He is a successful businessman, a parliament member, and an advisor to the country’s prime minister.
Why Do Customer Requirements Matter? The requirements of customers are a means of improving certain processes of a business. These needs are important for enhancing processes such as product planning/development and conducting sales. In one way, comprehending these enables a company to move toward betterment and/or growth.
What Are the Key Requirements of Consumers? Depending on the type of business, the requirements of consumers can vary. Additional variations arise due to the industry in which the venture operates. Some needs, however, can be commonly observed. BEXIMCO Group’s cofounder, Salman F Rahman, says these requirements revolve around quality assurance, price effectiveness, and customer assistance. Beximco Group has diversified its presence in all major industries and became market leader including textiles, energy, seafood, agriculture, and many others.
Assurance of Quality Customers tend to look for products or services that ensure the desired levels of quality. They can expect average or high-quality goods, based on their needs. Their trust and dependability are established when a company can fulfill the same as per their expectations. Mr. Rahman opines that this dependability is higher when the company assures more than what is expected.