Presentation Transcript

1. Carbon Chat Virtual Sales Agent Engage Exit Traffic You spend a lot of time and money generating traffic to your website with the goal in mind of converting that user into a saleor prospect. Carbon Chat provides an automated solution to re-engage the traffic leaving your website and turning that user back into a sale. Our virtual chat is fully customizable, providing a branded resource to answer consumer questions. All content is captured and it runs 24/7, so any time your site has visitors it will attempt to capture them before they leave.
2. How It Works When a visitor attempts to exit your website, a virtual agent chat box appears, asking the user if they have any questions. Behind the scenes, we add customized responses to anticipated questions for your product or service. With every response, there is a unique tracking link back to your website.
3. Case Studies Case Study #1 We ran a test over a weekend for an inventing company to see the response we would get. Carbon Chat saved 47 leads that would have otherwise been lost. We also took a look at the quality and found it to be as high of a standard as the email traffic the offer was getting otherwise. The inventing company is now in the process of expanding the Carbon Chat to all of its other businesses. Case Study #2 Carbon Chat has been running with a mortgage lead company. Initial tests had found the virtual chat had saved around 10% of the leads that would otherwise have been abandoned. Through tweaking and adding questions and answer options, from studying the call logs, the goal is headed to saving 15% of the leads that would otherwise have not been filled out.
4. Virtual Chat Services Carbon Chat BMI Elite’s Carbon Chat is a customer acquisition tool, aimed at consumers who are looking to leave your site or have questions they want answered before they enter their information. With customizable “agents”, Carbon Chat can answer any questions or concerns the consumer has on a real-time 24/7 basis. How it Works Our virtual chat is customized to your needs and anticipates consumer questions, so we can answer them sufficiently. Our goal is to get the consumer to engage with the chat and eventually convert to a lead or a sale. Unlike other virtual chats, we consistently analyze chat logs to improve the communication between the chat and the consumer. Incredible Value With no set-up or monthly fees, the only thing you pay for is a lead or a sale. We can convert traffic that would be otherwise consideredabandonedinto a viable acquisition channel.
5. Features Easy Installation BMI Elite’s Virtual Chat app is easy to install; it takes only about five minutes to incorporate to existing websites, and it’s also intuitive for site visitors to use to get the answers they need. 24/7 All content is captured and it runs 24/7, so any time your site has visitors it will attempt to capture them before they leave. You can easily turn it on or off anytime. Customizable We customize the responses to your product or service and learn about what visitors are asking. There are hundreds of agents to choose from to fit the demographics of your site visitors. The chat window colors can be tailored to match your brand. Absolutely No Cost There is no cost to you to get the virtual agent up and running on your site. We take a percentage of the sale that would have otherwise not occurred.
6. Contact Us We take great pride in the quality of the services we offer, along with the expertise of our staff of dedicated professionals. Together, we work with you to gain a comprehensive understanding of your business, your audience, and what you need to do to be the leader within your industry. Please do not hesitate to reach out to us if you have further questions about what we can do for you. 1095 Broken Sound Pkwy NWSte. 300Boca Raton, FL 33487 p. 561-330-6666 x368 c. 561-452-0020 e. Danielle@carbonchat.com