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MONTHLY REPORT IT DIVISION 24 Feb 2012

MONTHLY REPORT IT DIVISION 24 Feb 2012. CONTENT. Activities of System Support Dept. Activities of System Development Dept. Plan for Next Month. ACTIVITIES OF SYSTEM SUPPORT DEPT. MA Routine and Network. Data Center MA. Printing Room MA. PBX system MA. Network Activity.

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MONTHLY REPORT IT DIVISION 24 Feb 2012

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  1. MONTHLY REPORTIT DIVISION24 Feb 2012

  2. CONTENT Activities of System Support Dept Activities of System Development Dept Plan for Next Month

  3. ACTIVITIES OF SYSTEM SUPPORT DEPT

  4. MA Routine and Network Data Center MA Printing Room MA PBX system MA Network Activity

  5. Data Center Maintenance • Co-work with supplier engineer to maintenance : • Data center • Fire fighting • Binder & Cutter machine • Replace the 32 batteries of UPS. • Repair Water pumps in N'orch 12F.

  6. Data Center Maintenance

  7. Printing Room Maintenance • Clean and maintenance Binder & Cutter machine . • Policy and Invoice printing: 1295 Policies, 4551 Invoices(1/1~22/2).

  8. PBX System Maintenance • PBX maintenance in N’orch, TWC, Hanoi, Da nang and Can tho Office. • Support POS Dept. to extract recording data of all SC.

  9. Network Activity • Co-work with Viettel move the MPLS line from old Dong Nai office to new office. • Make the MRTGto monitor the bandwidth of all sites.

  10. Network Activity(cont)

  11. Network Activity(cont)

  12. ACTIVITIES OF SYSTEM DEVELOPMENT DEPT

  13. User Support &Improvement PA HR AC B2C& Improvement

  14. PA : Surrender Case Random Checking • If the surrender value is over 20M, POS dept. have to random check in the re-check step. • Others, system will random 10% of total surrender cases each location.

  15. PA : Surrender Case Random Checking(cont)

  16. PA : Surrender Case Random Checking(cont)

  17. PA : Employee Case Surrender Alert • When CS input the surrender case, if the policy owner or insured is our company’s employee, system will alert the message.

  18. PA : Employee Case Surrender Alert(cont)

  19. PA : Surrender Reason • When CS input the surrender case, they have to choose the surrender reason as POS department designed.

  20. PA : Surrender Reason(cont)

  21. PA : Improve Reminding Letter • Add some information on reminding letter. • Customer can pay premium through VNPT channel

  22. PA : Reminding Letter Modify(cont)

  23. AC : Cash On Hand Daily Report • Support CS and Accounting Dept. work more faster and more efficiently. • CS input some necessary data to system • System can auto query previous closing balance, money of receivable and payable • Generate voucher for accounting Dept. automatically

  24. AC : Cash On Hand Daily Report(cont)

  25. HR: Business Trip • User can input the data before or after business trip. • Calculate the allowance, deduct PIT for HR. • Auto generate voucher for Accounting Dept.. • Depend on dept., system can control the confirm flow.

  26. HR: Business Trip(cont)

  27. HR: Inquire Leave • Statistics the detail annual leave of all employees which HR can see whenever.

  28. HR: Inquire Leave(cont)

  29. HR: Inquire Leave(cont)

  30. HR: Improve Training System • Show the certificate number on the training system.

  31. HR: Improve Training System(cont)

  32. New B2C Admin Area • Design new admin area and IT can use this area to modify B2C website easily. • About Us Area • Location part

  33. New B2C Admin Area(cont)

  34. New B2C Admin Area(cont)

  35. New B2C Admin Area(cont)

  36. New B2C Admin Area(cont)

  37. CRM • Launch the CRM system. • Customer Data Management • Marketing Area

  38. CRM(cont)

  39. CRM(cont) • 10 Query Function • Help agent to develop their business and get high performance.

  40. CRM(cont)

  41. PLAN FOR NEXT MONTH Data Center Maintenance. Continue to develop BCS, B2E and B2C systems.

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