IT Division Monthly Report

1. IT DivisionMonthly Report By Arthur Ruan 14/01/2011

2. 1 2 3 Performance Review of 2010 Summary of 2010 Prospect of 2011 Agenda

3. 1 2 3 Performance Review of 2010 Summary of 2010 Prospect of 2011 Agenda

4. ITEM PLAN FINISH RATE 16.97B VND 15.73B VND 93% BUDGET CONTROL IT RECRUITMENT 4 3(-1) 75% SYSTEM APPLICATION 367 364 99% REPAIR FORM 266 266 100% Performance Review

5. Training Exception Handling Priority Execution Discussion Flexibility Performance Review-improve IMPROVE EFFICIENCY

6. 1 2 3 Performance Review of 2010 Summary of 2010 Prospect of 2011 Agenda

7. Summary—DongNai and HaiPhong CS APPROVE BUY DEVICE SETUP DEVICE TESTING HaiPhong CS Schedule 01/2010 02/2010 03/2010 04/2010 06/2010 07/2010 08/2010 09/2010 APPROVE BUY DEVICE SETUP DEVICE TESTING DongNai CS Schedule

8. Summary—Printing Policy and Invoice TOTAL : 23222 INVOICES TOTAL : 11974 POLICES

9. 1 Data Center MA 2 PBX(Norch/TWC/Hanoi/DaNang/CanTho) 3 P-Server MA(AIX/IMA/PPA) 4 PCMA/Network Device 5 Control-M Summary—H/W and System MA

10. Summary—Network Infrastructure Improvement Current Diagram

11. Summary—Network Infrastructure Improvement New Diagram of 1 MPLS

12. Summary—Network Infrastructure Improvement New Diagram of 2 MPLS

13. Saving Cost BACKUP LINE

14. Summary—BCS System 1 Bank account transfer of premium 2 Salary deduction work of premium 3 Attendance Statistic and Pre-input 4 Agency Position Assessment 5 Response application form system 6 General Affairs system 7 Persistency statistic of PFYP

15. Summary—BCS System 1 Bank account transfer of premium Progress control and management Media confirmation Write-off media uploading Inquiry of transfer failure Printing of transfer receipt

16. Summary—BCS System 2 Salary deduction work of premium Termination of salary deduction acceptance Inquiry of salary deduction failure

17. Summary—BCS System 3 Attendance Statistic and Pre-input Attendance statistic by personal Attendance statistic by unit Annual leave input Annual leave confirm

18. Summary—BCS System 4 Agency Position Assessment Functional transfer of Agent Functional transfer of SM Functional transfer of BM

19. Summary—BCS System 5 Response application form system Input of Application form Inquiry of Application form Confirmation of Application form

20. Summary—BCS System 6 General Affairs system Application work Inquiry work Administrative management Check work Distribution work

21. Summary—BCS System 7 Persistency statistic of PFYP 7 months 13 months 19 months 25 months Inquiry of unit's persistency Inquiry of individual's persistency

22. 1 2 3 Performance Review of 2010 Summary of 2010 Prospect of 2011 Agenda

23. PLAN of 2011 1 New Compensation Scheme 2 CRM System 3 SMS and E-mail System 4 Deploy E-report in BCS 5 Deploy Symantec Anti-Virus S/W

24. New Compensation Scheme New Compensation Scheme 020307New Sharp Sales Unit Managers Reward Project 020306 TrainEAS Bonus 020305 EAS Promotion Bonus 020304 Train SAS Bonus 020303 SAS Promotion Bonus 020302 Recruit IA Bonus 020301 New IA sales Bonus

25. CRM System Customer Relationship Management It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing , customer service , and technical support . What is CRM?

26. Performance Performance control and management Activity Business activity input / Detailed schedule Target Objective setting and management Customer Customer data management CRM System

27. SMS E-MAIL SMS and E-mail System Business Notice Business Notice Greeting Card Greeting Card Promotion Info Promotion Info Any other data Any other data

28. Deploy E-Report in BCS HR E-Report Statistic AA Accounting TAIWAN

29. Deploy Symantec Anti-Virus S/W Setup Symantec Anti-Virus Server Remove the Officescan of all PCs Setup Endpoint of all PCs Advantage of Symantec Anti-Virus Update virus definition file automatically. Feature Scan and Real-time protection. Check the value of the file.