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Chapter 3 The Malcolm Baldrige National Quality Award and The Ritz-Carlton

1. . Competencies forThe Malcolm Baldrige National Quality Award and The Ritz-Carlton . Summarize the history of the Malcolm Baldrige National Quality Award and the role it has played in the U.S. business community. Describe the Baldrige Award's purpose and the core values and concepts that struct

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Chapter 3 The Malcolm Baldrige National Quality Award and The Ritz-Carlton

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