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INDEPENDENT COMPLAINTS DIRECTORATE

INDEPENDENT COMPLAINTS DIRECTORATE. MPUMALANGA PROVINCE. INTRODUCTION. Mandate Prog:1 Corporate Services Prog:2 Investigations Prog:3 Complaints Registry Challenges / Successes Conclusion. ORGANOGRAM: MPUMALANGA OFFICE. PROGRAMME :1 FINANCIAL MANAGEMENT Budget 2007/2008.

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INDEPENDENT COMPLAINTS DIRECTORATE

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  1. INDEPENDENT COMPLAINTS DIRECTORATE MPUMALANGA PROVINCE

  2. INTRODUCTION • Mandate • Prog:1 Corporate Services • Prog:2 Investigations • Prog:3 Complaints Registry • Challenges / Successes • Conclusion

  3. ORGANOGRAM:MPUMALANGA OFFICE

  4. PROGRAMME :1FINANCIAL MANAGEMENTBudget 2007/2008

  5. BUDGET EXPENDITUREAPRIL – SEPT 2007

  6. PROGRAMME :1HUMAN RESOURCE MANAGEMENT 1.VACANCIES * 2 x Senior Investigators * 1 x Case Analyst * 1x Case Receptionist • Positions to be filled by 01 December 2007 • 20% Vacancy status

  7. HUMAN RESOURCE MANAGEMENTTERMINATIONS AND TRANSFERS

  8. HUMAN RESOURCE MANAGEMENTSTAFF DEVELOPMENT & TRAINING

  9. STAFF DEVELOPMENT & TRAINING cont.

  10. AUXILIARY SERVICESTELEPHONE EXPENDITURE

  11. TELEPHONE EXPENDITURE cont.

  12. HUMAN RESOURCE MANAGEMENTAPPOINTMENTS AND PROMOTIONS

  13. AUXILLARY SERVICES:GG VEHICLES

  14. AUXILLARY SERVICES:SUBSIDIZED VEHICLES: OFFICIAL & PRIVATE

  15. SUPPLY CHAIN MANAGEMENT 1.PROCUREMENTS OF GOODS AND SERVICES * Most suppliers utilized are BEE compliant and registered on the database 2. INTERNAL ASSETS AND STORES AUDIT *Audit conducted on 20- 24 August 2007 *Discrepancies were identified *Remedial steps were taken by 30 September 2007

  16. PROGRAMME:1CHALLENGES

  17. PROGRAMME:1CHALLENGES

  18. PROGRAMME:2INVESTIGATIONS

  19. PROGRAMME 2NO OF CASES PER INVESTIGATOR

  20. DOCKETS RECEIVEDAPRIL - SEPT 2007

  21. DOCKETS RECEIVEDCONT …...

  22. PROGRAMME 2CRIME SCENE ATTENDANCE. APR -SEPT

  23. PROGRAMME :2CRIME SCENE ATTENDANCE. CONT….

  24. CRIME SCENES ATTENDEDCONT

  25. PROGRAMME :2POST MORTEMS ATTENDED. APRIL - SEPT

  26. POSTMORTEMS ATTENDED CONT….

  27. COURT ATTENDANCE APRIL – SEPT 2007

  28. COURT ATTENDANCECONT….

  29. PROGRAMME:2COURT ATTANDANCE

  30. PROGRAMME :2CONVICTIONS & ACQUITALS

  31. PROGRAMME :2RECOMMENDATIONS TO THE DPP

  32. PROGRAMME:2HIGH PROFILE CASES

  33. PROGRAMME:2 CONSTRAINTS/CHALLENGES • STAFF TURN OVER • RECOMMENDATIONS TO THE DPP • REGULAR FEEDBACK TO THE STAKEHOLDERS • FINALISATION & CLOSURE OF CURRENT CASES • SAPS LATE REPORTING OF CRIME SCENES • DATABASE MANAGEMENT • NETWORK IS VERY SLOW

  34. MANAGEMENT INTERVENTIONS INTERVENTIONS • ADVERTISE POSITION WHILE THE OUTGOING PERSON SERVES NOTICE. • FULL STAFF COMPLIMENT BY DECEMBER2007 • STANDARD LETTERS TO STAKEHOLDERS TO BE CREATED AND USED • APPOINTMENT OF AN EXTRA DATA CAPTURER • REGULAR AND CONTINOUS MEETINGS WITH SAPS MANAGEMENT (JOINT MANAGEMENT MEETINGS) • CONDUCTING REGULAR WORKSHOPS WITH SAPS

  35. ACHIEVEMENTS • 969 CASES CLOSED (APR –SEPT 2007) • IMPROVED RELATIONSHIP BETWEEN SAPS AND ICD • FILLING OF VACANT POSITIONS WITHIN 2 MONTHS

  36. PROGRAMME:3ORGANOGRAM

  37. PROGRAMME :3PROVINCIAL STATIONS • LOWVELD - 32 • EASTERN - 44 • HIGHVELD - 25 TOTAL =101

  38. CASE INTAKEAPRIL –SEPT 2007

  39. PROGRAMME:3 CLOSED CASES (BACKLOG)

  40. PROGRAMME :3CLOSED:CURRENT FIN YRAPR –SEPT 2007

  41. PROGRAMME:3POST INVESTIGATIVE MONITORING

  42. PROGRAMME 3CELL INSP & DVA AUDITS APRIL – SEPT 2007

  43. PROGRAMME :3COMMUNITY OUTREACHAPRIL –SEPT 2007

  44. PROGRAMME:3CONSTRAINTS/CHALLENGES • SAPS NOT RESPONDING ON TIME TO CORRESPONDENCES • DANGER ALLOWANCE FOR MONITOR ,WHEN VISITING POLICE CELLS • DVA STATISTICS NOT CORRELATING WITH SAPS STATISTICS • TRAINING OF SAPS ON DVA

  45. MANAGEMENT INTERVENTIONS • DANGER ALLOWANCE –N/O TO INTERVENE • DVA – ALL CASES OF DVA ARE HANDLED DIRECTLY WITH THE PROVINCIAL COMMISSIONER • REGULAR MEETINGS HELD WITH PC ON DVA CASES

  46. OVERALL CHALLENGES • Attraction & retention of staff • Delays in job evaluation • Arbitrary allocation of budget by N/O • LOGIS not decentralized to provinces • Lack of representation in major committees at N/O • Delays in getting policing powers • Irrelevant training interventions for investigators • Limited budget on community outreach (R2000)

  47. PROPOSED INTERVENTIONS • Salary to be commensurate to the post requirements • Speed up the job evaluations by N/O • Avail reports of job evaluation to provincial office • Consultation by N/O on budget allocation • Decentralization of LOGIS • N/O to consider including provincial staff members in major committees • Portfolio Committee for Safety and Security to intervene • Newly appointed investigators to be trained by SAPS academy • The budget for imbizos to be increased

  48. Thank You

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