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Report on staff challenges, performance reviews, complaints investigation, integrity strengthening, high-profile cases, and future needs in the safety and security sector. Key recommendations and achievements outlined.
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INDEPENDENT COMPLAINTS DIRECTORATE Portfolio Committee for Safety and Security 25 October 2006
Introduction Mr L Xinwa
PROGRAMME 1 : Administration Mr E Valoyi
STAFFING CHALLENGES • ED‘s post vacant for almost a year • Generates a lot of personnel savings • Loosing critical personnel to SAPS due to their new salary dispensation • Failed to upgrade secretaries from level 4 to 5 as per DPSA directive • Can’t retain competent staff due to lack of growth • 15 posts became vacant between April and July 2006 • 4 internal promotions, 11 external promotions
PERFORMANCE REVIEW 2005/2006 • Completed the unique numbering of assets • Black empowerment companies from 41% to 45% • Black women owned companies 5% • Black owned 7% • Vacancy rates from 9% to 3.9% • Interns 21.6% • 4 Provincial offices upgraded to Director level • Approval of appointment - up to level 8 - decentralized • Team building session conducted as directed by Portfolio Comm. • Induction courses conducted
EMPLOYEE WELLNESS PROGRAMME 2005/2006 • Contractual agreement with ICAS • R144 000 per annum • Counseling & Training • Staff & immediate family members
Sam Okudzeto, Chairman of Commonwealth Human Rights Initiative's International Advisory Committee remarked “that the price democracies pay for unreformed, unaccountable policing is high. Overall human and national security is compromised in a global environment often prone to terror without and insurgency within. Access to justice, already remote for many, is further distanced from the population at large. The rights of the vulnerable like women, children, minorities, refugees and the vast population of poor that inhabit the Commonwealth go unrealized. Corruption, violence and fear thrive and the rule of law remains an aspiration on paper when it should be the demonstrable assumption on which all people can base their everyday lives”
Performance review (cont…) Integrity Strengthening Unit (ISU) • Conducted compliance audit into ICD policies • Drafting of new policies and review of existing • Gifts register • Declaration of financial interests for all staff • Established the ethics hotline and email for reporting • ICD used as a case study ito compliance with MACC
Anti-Corruption Command (ACC) In the 2005/6 financial year • A staff compliment of 4 posts (1 vacant) • Total of 65 case dockets • Over 70 referrals from the NACH • Closed 10 as unsubstantiated • 3 await DPP decision on prosecution • DPP declined prosecution in 5 • 10 cases are in court for trial (7 arrested in buy and bust blitz) • P/Maritzburg project-led investigation • Dismissals in 3 cases (Katlehong, Durban & JHB)
High profile investigations Excessive use of force and/or abuse of power • SAPS Lydenburg: Members allegedly used blunt objects to assault a detainee who subsequently died in custody • SAPS Kabokweni: Six members allegedly assaulted suspect in police cells • SAPS Fort Beaufort: Members assaulted suspect during his arrest and detained him with his injuries. He died in police cells • SAPS Bushbuck ridge: Rape of awaiting trial prisoner booked out for questioning • SAPS Selosesha: A member allegedly raped ex-girlfriend at his place • SAPS Motetema & Tlhogotlou: Alleged rape and murder by Station Commander
Redesign of business process Rationale for the project • Research conducted by POU • Causes of backlog • Intended outcomes from the project • Review strategic objectives • Standardization of business process • Overhaul of Standard Operating Procedures • Conducting of compliance audit and QA by provincial management
Our needs for 2007/8 • Establishment of 12 satellite offices • Capacity requirements • 1x Assistant Manager • 1x Principal Investigator • 4x (2) Senior Investigator • 1x Case Analyst • 1x Database Clerk • 1x Admin Clerk
Challenges • Increased finalization rate of complaints • Standardization of our business process • Improved stakeholder relations – National and Provincial Secretariats, DPP, SAPS & DOH • Recruitment and retention of skilled investigator • Opening up of satellite offices
PROGRAMME 3:Information Management System Ms N Sihlezana
Purpose • To ensure that new complaints are received, analyzed processed and registered. • To maintain a database system which serves as a register for all ICD complaints. • To manage information technology in order to ensure a smooth operation of all ICD IT systems. • To consolidate and manage all ICD information needs with a view to facilitate access and sharing of knowledge and information. • To manage all communication and marketing processes and activities with a view to facilitate the dissemination of information and promotion of ICD products and services to all stakeholders. • To embark on various Proactive Oversight activities including research, station audits, monitoring, etc. with a view to making recommendations to address systemic problems in policing.
MeasurableObjective • The objective of the Programme: Information Management and Research is to maintain a current complaints register, allocate and follow-up on cases and, oversee the implementation of the DVA and analyze all information on the database, producing at least four reports annually recommending interventions to enhance human rights focused service delivery in policing. Further, to improve the management of information through technology and the dissemination of information in order to market the organization to various stakeholders
