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Susan Kline Business Communications

Susan Kline Business Communications. Communication that drives results. Is your organization communicating with power?. What’s true about the best written documents that you see? What makes other documents weak? How would you change the weak documents?.

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Susan Kline Business Communications

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  1. Susan KlineBusiness Communications Communication that drives results

  2. Is your organization communicating with power? • What’s true about the best written documents that you see? • What makes other documents weak? • How would you change the weak documents?

  3. 30 years of boosting organizational performance

  4. Proven track record with clients in banking, insurance, medical, higher ed, & engineering Communications training is a business enabler for our clients

  5. High performing organizations rely on employees with strong communication skills

  6. Organizations invest in training to help eliminate the worst problems* *According to a survey administered by the Society for Human Resource Management and AARP, about 45% of 430 employers said they were increasing employee-training programs to improve employees' grammar and other skills. (The Wall Street Journal, 6/20/12)

  7. Employees at all levels become confident and empowered because they communicate better

  8. Our most commonly sought after training courses address critical business needs PLUS: Custom Classes, Writing Assessments & One-on-one Coaching

  9. Training sessions consistently earn praise Now my writing style is more concise and focused. I can communicate clearly and with confidence. We had students with different objectives from different levels of organization and everyone benefited from Susan's class. Sonya R., MassMutual “The class built on some skills I already had and strengthened many that I lacked. I wish there was a higher rating than ‘strongly agree’ or ‘very satisfied.’ Susan gets top marks from me.” George W., ManuLife of Canada “I suggest that this class be mandatory for everyone in the company because we all communicate in writing on a daily basis. This is by far the most relevant professional development class I have taken.“ Richard A., John Hancock "I'm grateful to the company for allowing associates to refresh, relearn or even grasp for the first time basic grammar skills.” Sandra H., MassMutual At my previous job, minute-taking was my least favorite thing to do. I learned a lot at your seminar and hope I get a chance to hone my skills in the near future. I never thought I would enjoy a class as much as yours. Andrea E., Mount Holyoke College

  10. Case Study: Disability Management Services

  11. Susan Kline www.sbkline.com susanbkline@comcast.net 413.575.5071

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