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PFAC Restructure. Carney Hospital 2013-2014. Existing Membership 2013. Mostly women Many elderly members Limited participation at meetings Not representative of the diverse ethnicity in the community Members not aligned to new hospital leadership Large overturn in hospital staff.
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PFAC Restructure Carney Hospital 2013-2014
Existing Membership 2013 • Mostly women • Many elderly members • Limited participation at meetings • Not representative of the diverse ethnicity in the community • Members not aligned to new hospital leadership • Large overturn in hospital staff
Planning Committee • Quality & Patient Safety Director • Community Health Manager • External Affairs/Community Advocacy/Patient Advocate
Established Expectations • More equal mix of men and women • Representative of the age spectrum • Representative of racial and ethnic groups • Current patients, family members of patients, or members of the community • Hospital members – new to committee or new to the hospital staff
Carney Serves a Rich & Diverse Community The neighborhoods of Dorchester, Mattapan and Hyde Park are home to growing Hispanic and Asian populations, along with a vibrant Black community that includes African Americans, Caribbean immigrants and African immigrants. Source: www.census.gov
Targeted Membership Drive • Actively used community contacts to identify potential members • Solicited individuals already involved with Carney Hospital • Solicited family members of existing patients • Invited several existing members to continue • Elected hospital members committed to Carney and the greater Dorchester community
New Community Membership • 3 men, 7 women • Aged late 30s to 60+ years • Residing in Dorchester, Mattapan, Boston, Quincy • Several patients and/or family of patients • Disabled person • All community members • African American • Haitian Creole • Irish American • Hispanic
Hospital Membership • Director, Quality & Patient Safety • Manager, Community Health • External Affairs/Community Advocacy/Patient Advocate • Director, Rehabilitation Services • Director, Physician Practice Operations • Chief Nursing Officer (CNO) • Spiritual Care Services • Chief Operating Officer (COO), ad hoc • Chief Executive Officer (CEO), ad hoc
Plans for the Future • Vietnamese membership • Younger members: 25-35 years • Additional male members • Participation of front line staff