Enhancing Military Operations Through Information Technologies Asia Pacific Defence Forum 4 November 2010

1. Enhancing Military Operations Through Information TechnologiesAsia Pacific Defence Forum4 November 2010 Brian Geehan Major General, U.S. Army (Retired) General Manager US Public Sector, DoD Services, Microsoft Corporation

3. Microsoft Services As you�ll soon discover, we are truly a global organization. Our business covers more than 8o countries and 40 different languages.. In 13 global areas, we have more than 17,000 employees dedicated to the accelerated adoption and productive use of all Microsoft technologies. Microsoft Services Fast Facts Services presence in 82 countries Microsoft Consulting Services (MCS) = 4,250 Premier Support professionals = 3,750 7 Regional Customer Support Centers 4,500 engineers providing support in 44 languages Our Commitment to Our Customers Microsoft's Business At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. Microsoft remains an extremely stable and consistently performing company ($58+M 2009) which is absolutely critical when a large organization, such as the US Army, selects a vendor for a enterprise impacting role (i.e. MCS). We run our business in much the same way, and believe our five business divisions offer the greatest potential to serve our customers. They are: Windows & Windows Live Division : Includes the Windows product family and is responsible for our relationships with personal computer manufacturers as well as online software and services through Windows Live. Server and Tools : Software server products, services and solutions, including: Windows Server operating system, Microsoft SQL Server, Visual Studio, Silverlight, System Center products, Forefront security products, Biz Talk Server, and Microsoft Consulting Services. Online Services Division : Consists of an online advertising platform with offerings for publishers and advertisers, and online information offerings such as Bing and the MSN portals and channels. Microsoft Business Division : Includes the Microsoft Office suites, desktop programs, servers, and services and solutions; Microsoft Dynamics; and Unified Communications business solutions. Entertainment and Devices Division : Consists of the Xbox video game system, including consoles and accessories, Xbox Live operations, Zune digital music and entertainment device; Mediaroom, mobile and embedded device platforms, Surface computing platform, and Windows Automotive. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers. As you�ll soon discover, we are truly a global organization. Our business covers more than 8o countries and 40 different languages.. In 13 global areas, we have more than 17,000 employees dedicated to the accelerated adoption and productive use of all Microsoft technologies. Microsoft Services Fast Facts Services presence in 82 countries Microsoft Consulting Services (MCS) = 4,250 Premier Support professionals = 3,750 7 Regional Customer Support Centers 4,500 engineers providing support in 44 languages Our Commitment to Our Customers Microsoft's Business At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. Microsoft remains an extremely stable and consistently performing company ($58+M 2009) which is absolutely critical when a large organization, such as the US Army, selects a vendor for a enterprise impacting role (i.e. MCS). We run our business in much the same way, and believe our five business divisions offer the greatest potential to serve our customers. They are: Windows & Windows Live Division : Includes the Windows product family and is responsible for our relationships with personal computer manufacturers as well as online software and services through Windows Live. Server and Tools : Software server products, services and solutions, including: Windows Server operating system, Microsoft SQL Server, Visual Studio, Silverlight, System Center products, Forefront security products, Biz Talk Server, and Microsoft Consulting Services. Online Services Division : Consists of an online advertising platform with offerings for publishers and advertisers, and online information offerings such as Bing and the MSN portals and channels. Microsoft Business Division : Includes the Microsoft Office suites, desktop programs, servers, and services and solutions; Microsoft Dynamics; and Unified Communications business solutions. Entertainment and Devices Division : Consists of the Xbox video game system, including consoles and accessories, Xbox Live operations, Zune digital music and entertainment device; Mediaroom, mobile and embedded device platforms, Surface computing platform, and Windows Automotive. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.

4. DoD Services Offerings Offerings that deliver role-based productivity and optimization for your business success. IT Architecture and Planning Services focus on architecture/design and planning for long term guidance and visibility into opportunities for software to reduce costs and complexity and increase capabilities. � Optimization offerings add functionality and mature capabilities to enable people to be more agile, productive and secure (e.g. Core Infrastructure, BP, and AP). � Our Business Application offerings focus on architecture/design and implementation of large and complex implementations of CRM, ERP and Customer Care with a deep integration to other enterprise servers (e.g. Exchange, MOSS, OCS etc.) for more effective use of resources and information, and better relationships with customers. � Our Industry offerings extend our technology and products with industry-specific processes, data models and other capabilities to maximize business impact for our customers. Premier Support offerings provide long term proactive and preventative tools and processes to help increase employee confidence, productivity and agility. Offerings that deliver role-based productivity and optimization for your business success. IT Architecture and Planning Services focus on architecture/design and planning for long term guidance and visibility into opportunities for software to reduce costs and complexity and increase capabilities. � Optimization offerings add functionality and mature capabilities to enable people to be more agile, productive and secure (e.g. Core Infrastructure, BP, and AP). � Our Business Application offerings focus on architecture/design and implementation of large and complex implementations of CRM, ERP and Customer Care with a deep integration to other enterprise servers (e.g. Exchange, MOSS, OCS etc.) for more effective use of resources and information, and better relationships with customers. � Our Industry offerings extend our technology and products with industry-specific processes, data models and other capabilities to maximize business impact for our customers. Premier Support offerings provide long term proactive and preventative tools and processes to help increase employee confidence, productivity and agility.

5. Microsoft Services Hostile Zone Deployments Deploying Microsoft Services for the last 4 years Persistent presence in Iraq (MCS & Premier) 34 deployments in support of the Army missions 28 deployments to Iraq (30 days to 6+ months) 6 deployments to Afghanistan (18 days to 6+ months) Consulting focus on Business Intelligence (BI) and Knowledge Management (KM) (USF-Iraq KMO) Premier focus on O&M of C4 systems (RAPs/Healthchecks for Warfighters) Current Focus on Battle Command solutions and capabilities USF-I KMO work resulted in a new SharePoint solution, commander�s dashboards, and custom reporting capabilities and report metrics Automated reporting and real-time dashboard views for common items (SIGACTs, IED actions & personnel stats) Workflows and automation for tracking and reporting (automating manual processes from FOB to Corps) AD, Exchange and SharePoint Risk Assessments delivered at Baghdad and remote FOBs. Deployments over past 2 to 3 years: In support of Tactical Battle Command (PdM TBC) Focused on Battle Command supported solutions only (at this time) Opportunity to expand into Afghanistan in the pipeline now Value proposition and deliverables: The USF-I KMO tasks resulted in a new SharePoint solution, commander�s dashboards, and custom reporting metrics Automated reporting and near real-time dashboard views of items such as SIGACTs, IED actions, & PERS STATS Building custom workflows for tracking and reporting (automating manual processes from FOB to Corps) AD, Exchange, and SharePoint Risk Assessments delivered at Baghdad and remote FOBs All deployments are voluntary! Some of the people who have deployed who will be in the room: Evan Smits (MCS), Business Intelligence engineer who helped jumpstart the deployed mission with XVIII ABN Mike Ray (MCS), Database Engineer working KMO business intelligence Al Wolchesky (PFE), Messaging engineer deployed for multiple 6-month rotations at the JNCC-I Bob Christian (PFE), Messaging engineer deployed for multiple 6-month rotations at the JNCC-I Dan Fain (MCS), worked with MND-B for Active Directory optimizations Adam Haynes (PFE), deployed multiple times to remote FOBs for AD risk assessments John Cole (PFE), deployed to both Iraq with 1AD and to Afghanistan with V Corps to support SharePoint Jason Tarabay (PFE), deployed multiple times to Afghanistan in support of TBC and ISAF SharePoint Deployments over past 2 to 3 years: In support of Tactical Battle Command (PdM TBC) Focused on Battle Command supported solutions only (at this time) Opportunity to expand into Afghanistan in the pipeline now Value proposition and deliverables: The USF-I KMO tasks resulted in a new SharePoint solution, commander�s dashboards, and custom reporting metrics Automated reporting and near real-time dashboard views of items such as SIGACTs, IED actions, & PERS STATS Building custom workflows for tracking and reporting (automating manual processes from FOB to Corps) AD, Exchange, and SharePoint Risk Assessments delivered at Baghdad and remote FOBs All deployments are voluntary! Some of the people who have deployed who will be in the room: Evan Smits (MCS), Business Intelligence engineer who helped jumpstart the deployed mission with XVIII ABN Mike Ray (MCS), Database Engineer working KMO business intelligence Al Wolchesky (PFE), Messaging engineer deployed for multiple 6-month rotations at the JNCC-I Bob Christian (PFE), Messaging engineer deployed for multiple 6-month rotations at the JNCC-I Dan Fain (MCS), worked with MND-B for Active Directory optimizations Adam Haynes (PFE), deployed multiple times to remote FOBs for AD risk assessments John Cole (PFE), deployed to both Iraq with 1AD and to Afghanistan with V Corps to support SharePoint Jason Tarabay (PFE), deployed multiple times to Afghanistan in support of TBC and ISAF SharePoint

6. Air Forces Central Command (AFCENT)

7. I know many of you are familiar with OCS. Most Air Force MAJCOMs have deployed OCS to some extent. We don�t have exact numbers because Air Force has taken a MAJCOM by MAJCOM approach, but we estimate about 275,000 instances of OCS and they actually own considerably more licenses We know there is a DISA provided tool, but bottom line is Air Force likes the fact that OCS easily integrates into their other desktop capabilities, specifically SharePoint and Office�.and they see OCS as a unified communications platform. We�ve had fairly extensive involvement with Air Force OCS implmentation and although they�ve deployed by MAJCOM, we�ve taken a enterprise view by employing a standard architecture which has facilitated federation across the commands. And using our enterprise Premier agreement, we�re able to vector in engineers to access network issues to really optimize the capability. As I mentioned, the user experience is what AF really likes about OCS. We�re also seeing Air Force looking at OCS as a unified communications platform and moving towards a VOIP environment to reap the cost benefits of a VOIP. We�re also seeing some Air Force organization using OCS to enable and enhance a telework capability. I know many of you are familiar with OCS. Most Air Force MAJCOMs have deployed OCS to some extent. We don�t have exact numbers because Air Force has taken a MAJCOM by MAJCOM approach, but we estimate about 275,000 instances of OCS and they actually own considerably more licenses We know there is a DISA provided tool, but bottom line is Air Force likes the fact that OCS easily integrates into their other desktop capabilities, specifically SharePoint and Office�.and they see OCS as a unified communications platform. We�ve had fairly extensive involvement with Air Force OCS implmentation and although they�ve deployed by MAJCOM, we�ve taken a enterprise view by employing a standard architecture which has facilitated federation across the commands. And using our enterprise Premier agreement, we�re able to vector in engineers to access network issues to really optimize the capability. As I mentioned, the user experience is what AF really likes about OCS. We�re also seeing Air Force looking at OCS as a unified communications platform and moving towards a VOIP environment to reap the cost benefits of a VOIP. We�re also seeing some Air Force organization using OCS to enable and enhance a telework capability.

8. U.S. Southern Command (SOUTHCOM)

9. US ARMY FORSCOM - �Art of the Possible�

10. USMC � 3rd MEF

11. Defense Information Systems Agency � Enterprise E-Mail

12. Microsoft�s Unified Communications

13. Questions?

14. US Army Combat Readiness / Safety Center Datacenter consolidation Enables USACR/SC to offer more capability at a reduced cost Solution built on Windows Server 2008 Hyper-V Key benefits include: Reduce physical servers by 50% (120 ? 60) High-availability, lower cost of ownership Agile and efficient mission support Deployed 27 virtual servers in one afternoon All servers fully patched and STIG�d Mature development environment 3 zones: Development ? Test ? Production The automation and advanced technology work that is currently in process will support CRC�s mission of Safety. It will provide a robust infrastructure for hosting safety applications, training personnel on safety applications and work, and save FTE-hours typically spent on routine technology changes. The automation and advanced technology work that is currently in process will support CRC�s mission of Safety. It will provide a robust infrastructure for hosting safety applications, training personnel on safety applications and work, and save FTE-hours typically spent on routine technology changes.

15. U.S. Central Command (CENTCOM)