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Community Education. Importance of Community Education. Encourages active participation by clients Encourages clients to be informed consumers Encourages higher compliance rates Promotes good health and wellness activities. Importance of Community Education.
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Importance of Community Education • Encourages active participation by clients • Encourages clients to be informed consumers • Encourages higher compliance rates • Promotes good health and wellness activities
Importance of Community Education • Effective means of disease prevention • Enhances relationship between clients and healthcare community • Effective marketing tools for health prevention
Client Education • Verbal • Printed • Visual
Importance of Community Education • Verbal materials • Clear instructions • Make accommodations to meet specific needs of client
Printed Materials • Brochures, booklets, fact sheets • Explain specific diagnostic procedures • Provide information about a disease/medical condition, health maintenance, or pharmaceuticals
Printed Materials • Newsletters provide health care tips, office policies, new discoveries in health care • Community Resource Directory • Directors names, addresses, and phone numbers of available medical services • Post-procedural sheets
Visual Materials • Best methods for comprehension • Use in conjunction with written materials • Video tapes – effective for complicated topics and procedures
Visual Materials • Seminars and classes: conducted by health care professionals utilizing a variety of multimedia technologies • Bulletin boards • Billboards • Anatomical models • Computer software programs
Multicultural Issues • Clients with different cultural backgrounds may differ in: • Perception of the cause of illness • Perceive and report signs; symptoms • Treatment expectations • Willingness to follow instructions • Compliance
Multicultural Issues • Understanding and respecting differences will enhance communication
Verify Client Understanding • Have a client explain information in their own words • Have client repeat any demonstrations to verify understanding