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Trust in Virtual Teams Berlin Change Days 2012 Jouke Kruijer , KruijerVermeer Holger Nauheimer , Change Facilitation s.r.o . Aspects of Virtuality. People. Trust in distributed teams. It determines my engagement It impacts team performance It contributes to well- being. +. +.
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Trust in Virtual Teams Berlin Change Days 2012 JoukeKruijer, KruijerVermeerHolgerNauheimer, Change Facilitation s.r.o.
Trust in distributedteams • Itdeterminesmyengagement • Itimpactsteamperformance • Itcontributesto well-being + + Intimacy Credibility Reliability = Trust Self-orientation
Leadership, Teamwork, Trust MatureTeam YoungTeam
Processes • create transperancy • provide safety • increase effectiveness
Virtual Spaces large groups Facebook Wikis Chat rooms web conferencing small groups asynchronous near-time synchronous