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E-911 Services Board Meeting

E-911 Services Board Meeting. General Business Meeting March 08, 2012. www.vita.virginia.gov. 1. Agenda. Call to Order Approval of Minutes from Jan 12 th NG9-1-1 Implementation Plan Old Business New Business Public Comment Adjourn. NG9-1-1 Implementation Plan.

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E-911 Services Board Meeting

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  1. E-911 Services Board Meeting General Business Meeting March 08, 2012 www.vita.virginia.gov 1

  2. Agenda • Call to Order • Approval of Minutes from Jan 12th • NG9-1-1 Implementation Plan • Old Business • New Business • Public Comment • Adjourn

  3. NG9-1-1 Implementation Plan www.vita.virginia.gov 3

  4. Recent Outreach Activities • Averaged 20 participants at PSAP Town Hall meetings: • Roanoke (Feb 2nd) • Culpeper (Feb 7th) • Tidewater (Feb 9th) • Virtual (Feb 14th) • VA Chapter of APCO Mid Winter Session held on Feb 6th and attended by 85 persons • Conference call with SW VA PSAPs • All comments were reviewed by NG9-1-1 IAT members • Consensus among NG9-1-1 IAT members for revisions to Plan

  5. NG9-1-1 Vision • Virginia will have an integrated statewide NG9-1-1 system that enables seamless 9-1-1 communications through an infrastructure of distributed regional networks, supported by a specialized workforce.

  6. Implementation Framework • Deliverables to complete by Sept 2012: • Educational and outreach material for stakeholder groups • Planning guidelines • Governance study and governance model • Cost study • Legislative agenda • Deliverables to complete by July 2013: • NG9-1-1 standards and guidelines • NG9-1-1 staffing and training requirements • Market research study

  7. Education and Outreach Material • Answers fundamental questions related to NG9-1-1 • Expand upon current stakeholder community • Unified message • Case for change • Technology • Additional considerations: • Needs of entire stakeholder community • Overarching problem statement • Future considerations • Case studies • Market research study

  8. Planning Guidelines • Initial focus – PSAPs/local gov’t • Basic NG9-1-1 terminology and concepts • Assistance with procurement decisions • Lessons learned from NG9-1-1 pilots • Confidence in and understanding of proposed statewide solution • Future benefits v. current problems • Transition strategies • Short-term goals v. long-term goals

  9. Governance Structure and Model • Practitioner driven • Stakeholders • Leverage associations • Shared decision-making • Transparency • Sustainability • Goals • Oversight body • Legislative support

  10. Legislative and Regulatory Review • Funding • Operations • Standards and technology • Governance and policy • Education and awareness

  11. Cost Study • Cost will depend on scope of study: • Statewide and local • Legacy and NG9-1-1 • Initial and recurring • Considerations: • Availability of telecommunications statewide • Remote areas or communities that require network access • Facility options • Equipment and recurring costs • Cost effective means of providing access to telecommunications facilities

  12. Standards and Guidelines • Included in current Comprehensive 9-1-1 Plan • Development of minimum 9-1-1 capability levels • Identified benefits: • Improved quality of service • Seamless 9-1-1 communication • Interoperability among systems and aligned capabilities • Long-term savings • Economies of scale • Expand to include NG9-1-1

  13. Staffing and Training Requirements • Included in current Comprehensive 9-1-1 Plan • Recruitment and retention program • Identified Benefits: • A highly skilled, well-trained, and engaged workforce • Mitigate high turnover rates • Improved work-life balance and work environment • Expand to include NG9-1-1

  14. Old Business • PSAP Data Validation Process Update • Legislation Update

  15. New Business • PSAP Grant Committee Appointments • FY 2013 PSAP Grant Application

  16. And In Conclusion • Public Comment • Adjourn • Next meeting date is May 10th

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