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The customers of today are not averse to experimenting. They look forward to trying new things. Give them something good and they will come back.<br>
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The Reign of the Demanding Customer What do you need to keep them coming back to your restaurant?
The customers of today are not averse to experimenting. They look forward to trying new things. Give them something good and they will come back. At the same time, options are abundant in the market today. There is a new restaurant opening almost every week. Competition is tough. With so many options, customers demand for nothing less than the best. To stay in business you must give your customer an experience that transports them to heaven.
Want to keep them coming back? Here are a few tried and tested ideas.
Deliver taste that they cannot forget! The savvier generation of today knows what they want to their food to taste like. They choose a restaurant based what they want to eat and the reviews the place has received on various platforms. As a business, if you want to stay successful, you cannot fail to deliver on taste. Reviews can bring a lot of business. A few bad reviews could effect your business just as much.
They come to you for the experience They step out and come to you because they want to be pampered. Along with the food, tiny things like how you welcome them can make a huge difference. The table settings also matters but most important thing is a smiling service. Make the feel welcome. Make them feel like they want to come back.
Leverage digital media smartly • Get on Zomato and be prompt to respond to user reviews there. If there is a complaint, talk to them and take their feed back. Customers like to feel like they have been heard. • Be social. The millennials are quite active on Facebook and twitter. Listen and engage with them • Got a local foodie group that is super active? Get someone from there to come over and share their experience with the group.
But if you are too busy getting the daily routine done like deliveries and other administrative matters, how will make time to pay attention to these finer details? While managing the staff and training cannot be ignored, you can definitely save time on procurement and getting everyday requirements delivered.
Adopt technology. You don’t have to go out to get vegetables and neither do you have to worry about your regular delivery guy failing to appear either. Technology brings the live bidding system to the vegetable and fresh goods market making it virtual. Platforms like KisanServ let you raise an indent, call for all the suppliers in the area to bid their prices. You can choose from the bid that suits you best. Take care of all the buying sitting at one place at your comfort. All you need is access to the internet and a registered buyer account on the platform.
Click here! tasks Your time is not needed in administration. Your time is needed in creating a great experience! One click can help you save time on daily procurement