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Chapter 4 Review. Written communication = Verbal communication? Define euphemism? Equivocation? Difference between connotative and denotative meaning? In the communication process, the sender _______________ a message, while the receiver ________________ the message. Decodes, encodes
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Chapter 4 Review • Written communication = Verbal communication? • Define euphemism? Equivocation? • Difference between connotative and denotative meaning? • In the communication process, the sender _______________ a message, while the receiver ________________ the message. • Decodes, encodes • Encodes, decodes • Decodes, decodes • Encodes, encodes
Food for thought Consider the role of verbal communication: How difficult would it be to have interpersonal communication without using verbal communication? Let’s play our version of CHARADES and see!
Nonverbal + Interpersonal Communication Chapter 5 Recap/Lecture
True or False • One cannot avoid communication • Communication = transactional
What is nonverbal communication? • Communicating without words • Plays role in communicating effectively • Helps with conversation management • Intentional and unintentional • Consciously and unconsciously (largely the latter) • Shared meaning
Nonverbal communication…. • Often ambiguous • More believable than verbal communication • May conflict with verbal communication • Mixed messages • Can be used to regulate and adapt to conversation • Interaction adaption theory (for the latter)
Influential Factors • Culture • Gender • Age • Context
Nonverbal Communication Codes • Visual-Auditory Codes • Contact Codes • Place and Time Codes
Visual-Auditory Codes • Body Movement (Kinesics) • Body Orientation • Gestures • Delivery • Citing • Seeking • Turn http://www.youtube.com/watch?v=iA3QNM5eKNw
Visual-Auditory Codes • Physical Appearance • Physical Characteristics • Level of attractiveness • Body artifacts (e.g. jewelry, tattoos, body piercings) • Examples • Consider you interacting with this person (so interpersonal communication) • Think about your willingness to • …date • …interview • …work with on a project • …hang out with • ….trust • …approach
Visual-Auditory Codes • Facial Communication • Eye Contact • Facial Expressions • Smiling • Voice (Paralanguage) – How you say it • Vocal qualities • Pitch, rate, volume, tempo, pronunciation, etc • Vocal distractors • “ums”, “uhs”, “ehs” • Vocal characterizers • Crying, laughing, whining, muttering, etc. • Silence http://www.youtube.com/watch?v=jI4OCSYXPHM
Contact Codes • Touch = Haptics • Functions of touch • Positive • Playful • Control • Ritualistic • Task • Hybrid • Accidental
Contact codes • Space = Proxemics • Personal space • How do we protect our personal space? • Territoriality/Territorial Markers • Distance • Personal, intimate, social, or public • How do we respond if our space is violated? • Expectancy Violation Theory
Place and time codes • The Environment (e.g. color, lighting, room design) • What do these colors usually communicate? • Red • Black • Green • Blue • Pink • Time (Chronemics) • Late to your first date? • Late to dinner with your best friend? • Late to meeting with professor?
Read the nonverbal communication; Impact on IPC? • http://www.youtube.com/watch?v=bh__g-ZZ6WA
Continuing the debate… • Differences between men and women, in terms of nonverbal communication? • Your thoughts? (Application Exercise) • http://www.youtube.com/watch?v=Gz-kykWD0a0 • White Chicks
Continuing the debate…. • What about in different settings? (Focus on INTERPERSONAL communication) • Workplace? • Church? • Dance club? • Are dance moves examples of nonverbal communication? • What do they communicate in interpersonal communication? • Hot Chick (43:07 mark)
Improving Nonverbal communication and recognizing The importance
Ways to improve nonverbal communication • Understand the relationship between verbal and nonverbal communication • Be tentative with your interpretations • Avoid nonverbal distractions • Remember the role of context in nonverbal communication • Pay attention to your own nonverbal behaviors • Ask others about your nonverbal communication
For Monday….. • Before we evaluate your listening within interpersonal communication, let’s continue to evaluate your individual listening skills • Practice your listening within two different scenarios; one from category A and one from category B • Category A: favorite television show, new/unfamiliar song by favorite artist, favorite talk show, funny/interesting clip on YouTube • Category B: news broadcast, political speech, class lecture (other than our class) • Compare your listening for each: • What were the similarities and/or differences? • Were there any barriers involved? (noise, message overload, message complexity, etc.) • Were you an effective listener? Why or why not? (use textbook terminology in your explanation) • Now, wait until the next day (or at least a few hours); how much of each situation do you still remember? What helped you remember? • See assignment sheet for format • Second AE – Bring an item that is important to you • Quiz