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Human Resources Department Omar C. Reid, Director February 28, 2011

Human Resources Department Omar C. Reid, Director February 28, 2011. FY2011 City Council Core Service Assessment. Human Resources Department. 2. HR is a Value Added Partner. Employees Attract, develop, retain Develop skills, talents Maintain diversity Management

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Human Resources Department Omar C. Reid, Director February 28, 2011

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  1. Human Resources Department Omar C. Reid, Director February 28, 2011 FY2011 City Council Core Service Assessment

  2. Human Resources Department 2

  3. HR is a Value Added Partner • Employees • Attract, develop, retain • Develop skills, talents • Maintain diversity • Management • Safety – individual and workplace • Personnel policies, procedures, guidelines • Training and organizational development • Compliance and regulatory affairs • Employee/Labor Relations • Civil Service System • Compensation system • Benefit Delivery • Health Benefits • Workers’ Compensation • Wellness Initiatives • Vacation/Sick/LTD/Supplemental Insurance • Employee Assistance Program (EAP) 1

  4. Human Resources DepartmentOrganization Chart Director Human Resources Omar C. Reid Deputy Director Candy Clarke Aldridge Deputy Director Ramiro Cano, CPA Assistant Director Angela Nguyen Assistant Director Dr. Brent Powell Division Manager Art Haller • Benefits • Compensation • Records • Financial Acctg./ • Budgeting • Risk Management • Selection Services • Employee/Labor • Relations • Client Relations • E. B. Cape Center • Training • Classified Testing 2

  5. Human Resources DepartmentFY 11 Financial Projection Summary *Addition after January 5, 2011 3

  6. HR Expenditure Budgets – FY 2011 • Client Services • General Relations • Shared Services • Selection Services • Records Admin. • Payroll/Procuremt. • Salary Admin. • Employee Relations • Classified Testing • Training • Vendor Control • Quality Temps. • Random/ • Required Testing • New Employee • Safety • Claims Processing • Information Services • Employee Clinic • Case Management • Admin. Support • Administrators Office • Finance and System • Claim Losses - TPA • Long Term Disability • Benefits Admin. • Employee Asst. Program • Communications • Benefits Planning Analysis • Risk Mgmt. Financial Division 4

  7. General Fund • Overall HR System • Department Management • Application processing • Personnel Actions Preparation • Recruiting • Employee Personnel Records • Empl. Per. Eval. Processing • Employee job verification • Document receipt and retrieval • Job Audits • Job Reviews • Salary surveys • Compensation System • Grievances • Civil Service Meetings • Examiners • Appeals • FMLA • TPIA • Classified Promotional Exams • Question validity • Police & Fire Cadets Testing • New employee orientation • Class Development • Employee training • Temporary Employee Requests • Vendor Management • Invoice Processing • Department Allocations * Separate Revolving Fund 5

  8. Re-Invented Human Resources -Client Relations Division • Supporting Core Human Resources Functions City-Wide: From Transactions to Strategic Delivery • Employees Transferred December 25, 2011 • Strategic Service Delivery with On-site Application • HR Business and Operations • Consistent HR Policy and Procedure Application • Employee Relations • Staffing • Employee Communication • Talent Management • Succession Planning • HR Strategy • HR Policy and Procedures Management • Vacancy Management • Liability Management • Compliance 6

  9. Re- Invented Human Resources –Client Relations Division • Overall Division Management • Strategy • Assignment • Communication • Performance Management • Compliance • Liability Management • Department Point of Contact • Go-to Resource • Strategy • Policy Direction • Overall Management • Functional Support • Administrative/ • Managerial • FMLA • Employee Relations • Employee Services • Transaction Processing • Production Initiatives 7

  10. Health Benefits Fund • Employee Education • COBRA Process • Enrollment Changes • Medicare Adv. Plans • Employee Inquires • Vendor Management • Contract Compliance • Supervisory caseload • Assess and refer employees • Employee/Supervisor Training • Extra Milers • newsletter • Combined Municipal Campaign • Public Services Recognition • Benefits newsletters • Enrollment materials • Conduct annual surveys • Annual Health Fair • Vendor Management • Financial Budget Activity • Reporting/Management Analysis • Financial Reviews • Banking/invoice processing • Financial Contract Activity • Review-Processing-Reconciliation • Systems 8

  11. Workers’ Compensation Fund • Accident Investigation • Safety audits • Safety Inspections • Employees Trained, CPR • Defensive Driving Course • Salary Continuation Claim Processing • Reviews/Audits • Quality Control/ Compliance • Drug Test • Physicals • Vital Statistics • Ad hoc reports & requests • Subrogation Recoveries • Trend Analysis • Payment (external) • Due Diligence • Injured workers RTW • Case Management • Analysis • TPA Management • City Liaison – Updates • Vendor Review Meetings • Accident Reports • TPA – Contract Cost • Safety Committee Administration • TPA – Contract Cost • WC Dept. Billings • Fee Analysis • Financial Activity • Injured Worker Payments to Third (3rd) Parties 9

  12. THANK YOU! QUESTIONS? 10

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