AppMetrics and Operations Manager (New name for MOM)

1. AppMetrics and Operations Manager (New name for MOM) Working Together to Maximize YourApplication’s Availability

2. Operations Manageris a Management Framework • Its key strength is gathering a broad array of events and metrics(a distributed event manager) from: • Operating Systems • Windows 2000 & 2003 Server, Windows NT & UNIX with NetIQ XMP’s • Network Protocols • DHCP, DNS, RAS, WINS • Microsoft Technologies • Active Directory, IIS, Terminal Services, MSCS, MSMQ • OM can also manage MS packaged applicationssuch as: • Microsoft Exchange Server • Microsoft SQL Server Working Together: Operations Manager (OM) and AppMetrics

3. But What About Your Custom Business Applications? • If you need to know what’s going in the operating environment around your custom application, then you use Operations Manager (OM) • But you will also need to know whether your custom application is successfully operating and transacting business, as intended. This is when you are going to need AppMetrics, with OM. “Microsoft is relying on other vendors to provide the ‘expert knowledge’ for more complex application management issues”, consultant. Which is why, when it comes to managing custom developed business applications, Xtremesoft’s AppMetrics and OM, is the solution. “AppMetrics is a great MOM Complement”, consultant. Working Together: Operations Manager (OM) and AppMetrics

4. Xtremesoft Transactional Application Mgmt MS Operations Manager (MOM) Operational Management Value added and other ‘expert’ management provided by ISVs(like Xtremesoft) Network Mgmt ChangeMgmt Microsoft .NET Servers Hosting Mgmt Storage Mgmt Base servermanagementprovided byMicrosoft Security Management Working Together: Operations Manager (OM) and AppMetrics

5. Xtremesoft’s AppMetrics is a Focused Solution • AppMetrics is geared toward managing applications based on: • COM+ • .NET Serviced Components • AppMetrics collects detailed, application specific events and metrics from your custom business applications • Collates them from the perspective of your application • Gives you a business view • Enables you to maximize your custom application’s effectiveness and availability • AppMetrics can feed these alerts to OM Working Together: Operations Manager (OM) and AppMetrics

6. Custom Developed Apps Custom Developed Apps MONITORED BY AppMetrics AppMetrics focuses on … Your legacy Custom Application on COM+ Your new Custom Application Using .net ServicedComponents OM does Events & Metrics for MS Packaged Applications Exchange SQLServer Packaged Apps OM does Events & Metrics for Technologies Technologies Windows 2000 Active Directory MSMQ IIS MSDTC DHCP OM does Events & Metrics for Operating Systems System CPU Memory Disk Network File System Print Working Together: Operations Manager (OM) and AppMetrics

7. What Exactly Does This Mean? • Operations Manager is the general practitioner • Information that can tell you that an application server is hosted sick (or dead) • AppMetrics is the specialist • It can diagnose and pinpoint why something is happening and do so proactively • An application’s CPU or memory use is exceeding a threshold:a designated transaction is taking too long:a particular component is aborting or failing: a components method hangs. • Data is by application, not just by server Working Together: Operations Manager (OM) and AppMetrics

8. Custom ApplicationKey Business Events & Metrics • Operations Manger (OM) won’t tell you about business transactions: • Shopping cart transaction count? • Purchase order approval duration? • Credit card approval abort count? • Invoice transmission failed? (Automatically resubmit?) • These are your front office business transactions, and represent real dollars and opportunities • Not your back office infrastructure! • You need to manage both! Working Together: Operations Manager (OM) and AppMetrics

9. System System System System System System System System Technology CustomApplications OperatingSystem PackagedApplications AppMetrics tells you that the business logic in your custom application is transacting successfully… (or not!) The Value Of AppMetrics $$$ Optional OM management packs let you know SQL Server database records are being successfully written and Exchange Server e-mail works… OM tells you DHCP, DNS, Active Directory, WINS, and MSMQ, are up and running… OM tells you that disks are spinning, CPU’s aren’t pegged, network packets are flowing… Business Value Working Together: Operations Manager (OM) and AppMetrics

10. Xtremesoft’s Relationship with Microsoft • Xtremesoft has worked closely with Microsoft over the years to build the most comprehensive solutions for their platform • Microsoft Platform Technology Development Teams • Microsoft Transaction Server (MTS) and COM+ • .NET Enterprise Services and the .NET CLR • Microsoft Product Development Teams • Microsoft Operations Manager (MOM) and Application Center 2000 • BizTalk Server • Microsoft Support and Services Teams • Prescriptive Architecture Guidance (PAG) Group • Premier Support Services Middleware Integration Team • Microsoft Consulting Services and the Microsoft Technology Centers • Microsoft IT Operations Teams • Microsoft ITG ACE Team Working Together: Operations Manager (OM) and AppMetrics

11. In Summary • Operations Manager (OM) is used when you want to manage the: • Base operating system • Infrastructure technologies • Packaged applications • AppMetrics manages: • Your custom developed, critical business applications • Providing finer granularity on key MS transactional technology and propagating it to OM Working Together: Operations Manager (OM) and AppMetrics