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Surveillance Planning Team. Initial Team Meeting January 9-10 NASA Headquarters Team Introduction Revision A. Tom Whitmeyer - OSMA Jeff Cullen - Procurement Team Leads. Purpose of team.
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Surveillance Planning Team Initial Team Meeting January 9-10 NASA Headquarters Team Introduction Revision A Tom Whitmeyer - OSMA Jeff Cullen - Procurement Team Leads
Purpose of team • To improve probability of mission success for NASA projects by improving top-level Agency guidance for risk-based, functionally integrated, contract surveillance. • All types of contracts • All types of surveillance • Team Products: • NPD • NPG • Practical examples
Expectations for the next two days: • Key objectives: • Define purpose of team • Define “scope” of team • Determine products of team • Establish team approach/methodology • Specify Team Commitment • Define Role of government surveillance • Define “framework” of surveillance • Decide on the next steps (next 3 months)
Surveillance as a method to improve likelihood of mission success • Key objectives: • Integrate Surveillance Approach • Improve Utilization of Surveillance Resources • Define & Analyze Risks • Communicate Lessons Learned • Improve Processes
Agenda Tuesday 8:30 - 9:00 Team Member Introduction 9:00 - 9:15 Introduction by Jim Loyd, Director of Safety and Risk Management (safety/risk responsibility of the Government) 9:15 - 9:30 Introduction by Michael Greenfield, Associate Administrator for the Office of Safety and Mission Assurance (role of surveillance in risk management) 9:30 - 9:45 Introduction by Scott Thompson, Director of Headquarters Procurement Contract Management Division (contract surveillance responsibly of the Government) 9:45 - 10:30 Detailed description of the Team Charter (PBC report action, NIAT action), Objectives, Commitment 10:30 -10:45 Break 10:45 -12:00 Definition of surveillance, role of the government in contract management 12:00 -12:30 Lunch 12:30 -2:30 Functional areas that participate in surveillance (key players, what do they do) 2:30 - 4:30 Functional area break down continued Wednesday 8:30 - 9:00 Recap 9:00 - 9:45 MSFC discussion on surveillance 9:45 -10:30 JSC discussion on surveillance 10:30 -11:15 Procurement discussion on surveillance 11:15 -12:00 NASA Code Q discussion on surveillance (PBMA) 12:00 -12:30 Lunch 12:30 - 1:30 Chef Engineer's discussion on surveillance 1:30 - 2:30 Other functional area discussion 2:30 - 3:00 Recap 3:00 - 3:30 Keith Hudkins (chief engineers office) 3:30 - 4:30 Conclusions, follow on assignments, next meeting
Background (PBC Report) • July 1999, Administrator tasked the AA for Procurement to assess how the Agency could improve implementation of Performance Based Contracting (PBC) • June, 2000 the PBC Team released their report. • A Significant Finding: • Many NASA Centers have not developed or implement contract surveillance plans. • This may be due to the lack of Agency guidance for the development of meaningful surveillance planning.
Background (NIAT) • October 20, NASA Integrated Action Team (NIAT) Report, Enhancing Mission Success - A Framework for the Future • NIAT-13 Action Summary: • Ensure that programs and projects receive adequate surveillance based on risk knowledge and that there is ample opportunity for the communication of issues and concerns.
Surveillance Planning Team Formed • Surveillance Planning Team: • Chartered by AA for Procurement and AA for OSMA, November 2000 • Also sponsored by the Office of the Chief Engineer • Representation: • NASA Centers: • JSC • KSC • MSFC • SSC • ARC • GSFC • NASA Headquarters: • Code Q • Code H • Code M • Code AE • Code S • Code Y
Surveillance Planning Team Formed • Members: • ARC - Dan Bencze (Procurement) • JSC - Jim Nise (Procurement) • JSC - Lee Norbraten (Management Systems Office) • KSC - Larry Tucci (S&MA) • KSC - David Culp (Procurement) • KSC- Terry Smith (Quality) • MSFC - Barry Musick (Engineering) (for Jim Kennedy) • MSFC - Charlie Chesser (S&MA) • SSC - Mike Smiles (S&MA) • GSFC - Mary Clark (EVM) • S - Nancy Porter (Program Office - Space Science) • Y - Tom Magner (Program Office - Earth Science) • M - John Castellano (Program Office - HEDS) • Q - Steve Newman (PBMA) • Q - Tom Whitmeyer (Quality) • H - Jeff Cullen (Procurement)
Methodology To Be Used Root Cause Analysis • NIAT and PBC findings analyzed to determine underlying contributing factors. Process Survey • Team members provide information on surveillance guidance currently in place. Brainstorming/Analysis • Team determines objectives of surveillance, and identify methods for improving guidance Benchmarking of Best Practices • Team validates approach against best-of the best in surveillance activity.
Root Causes Currently Identified • Lack of meaningful guidance for conducting contract surveillance • Existing NASA Policy, Procedural Guidance, and FAR Supplementation inadequate • Need for continuous risk evaluation of contractor performance(not a one-time plan) • “Stove pipe” approach to performing surveillance • Contributing Factors • Lack of common definition • Range of contract mechanisms • Involvement of multiple functional organizations • Differences in approaches across programs and centers • Lack of agency wide training
Team Strategy Plan • Determine Objectivesof surveillance • Create NASA Policy Direction (NPD) based on these objectives • Identify Strategic Methods for conducting surveillance based on risk • Create NASA Procedural Guidance (NPG) based on these strategies • Provide Meaningful Guidance on implementation • CHALLENGES: • Large/Diverse Contract Base • Differences in Contract Management
Methodology • Define “what” surveillance is • Provide “risk based” options • Utilize Existing Guidance Where Possible: • NPG 7120.5B • NPG 8735.2 • NASA FAR and Supplement • Other (EVM etc)
Planning Team Commitment • Time Commitment: • Meet face to face 4 times • One week survey of industry/agencies • Approximately 3 week total time • Commitment letter be coordinated with appropriate management • NASA Headquarters: • Code Q • Code H • Code M • Code AE • Code S • Code Y
Schedule and Products Sept-00 Jul-00 March-00 Jan-00 Meeting 1/9/00 Telecon 1/30/00 Joint Meeting 3/1/00 Meeting Telecon Meeting Final Report for Administrator Draft NPD Initial Meeting Draft NPG For Surveillance Recommended Follow On Actions (Training, Etc.) One Week Benchmark Study Agency Objectives Publish Summary of Guidance Examples Benchmark Report Outline for NPD