LABOUR MARKET INFORMATION AT THE PUBLIC EMPLOYMENT SERVICE CENTRE OF QUÉBEC

1. LABOUR MARKET INFORMATION AT THE PUBLIC EMPLOYMENT SERVICE CENTRE OF QUÉBEC Normand Roy, Director Director for the CETECH and Labour Market Information (DCIMT) Emploi-Québec Workshop on Labour Migration and Labour Market Information Systems 25 February 2009

2. PRESENTATION OVERVIEW Context and mission of the public employment service in Québec LMI from Emploi-Québec Characteristics, target public, fields of action, and LMI functions Production of LMI and forecasting exercises Dissemination of LMI and LMI On-Line

3. BRIEF FIGURES ABOUT QUÉBEC • Population of more than 7.5 million. Almost one Canadian out of every four (22.7%) lives in Québec. • The economically active population totals some 4 million people. • In 2008, the unemployment rate was 7.2%, broadly the same as in 2007. • 40% of the population aged between 25 and 64 years has post-secondary or university education: one of the highest rates in the OECD countries. • Québec's per capita GDP is $29,000 (PPP USD), compared to $34,000 (PPP USD) for Canada.

4. MISSION OF EMPLOI-QUÉBEC The mission of Emploi-Québec is to assist the development of employment and workers, and to tackle unemployment, exclusion, and poverty, within a perspective of economic and social development.

5. EMPLOI-QUÉBEC: BRIEFLY • An agency of the Ministry of Employment and Social Solidarity (4,500 employees and 150 local job centres) • Clientele: individuals, companies, and associations • Services offered: • Universal information services on the labour and job markets • Specialized services (active measurements) • Annual budget of almost $1 billion ($ CAN): • 250,000 workers assisted • 40,000 employers assisted • 125,000 people employed after the involvement of Emploi-Québec • Partners are involved with the agency’s management • Managerial model that is partnership-based, decentralized, and results-oriented (targets agreed on with the government in an action plan)

6. Labour market information (LMI) is information of use to: • any person who is looking for a job, wants to make a career choice, or wishes to improve his/her position on the job market, and • any employer who is in need of qualified workers to pursue his/her company's purpose. DEFINITION OF LMI

7. LMI primarily provides details about: • jobs available • skills sought • working conditions • training offered and sought • job descriptions • job market trends • and, in general, any facts that can help understand the dynamics of the labour market DEFINITION OF LMI (2)

8. LMI must be up-to-date, reliable, complete, and useful • INTERVENTION LEVELS: • Local (around 150 local centres) • Regional (17) and metropolitan • National • PROVIDED ON SELF-SERVICE AND ASSISTED BASES CHARACTERISTICS OF LMI

9. FIELDS OF ACTION AND FUNCTIONS OF LMI • Emploi-Québec is a user, producer, and publisher of LMI • Functions of LMI: • Dissemination: LMI is a universal service • Support for public employment services: • Planning of measurements • Support for measurements and services

10. Users: • people with jobs and people without jobs, welfare recipients, unemployment benefit recipients, and students choosing a career • businesses (at least 200,000 companies) • Participants: staff of Emploi-Québec, labour market partners… • Partners and external resources • Ministries and agencies of the government of Québec (MELS, CSST, MICC, school networks...) TARGET PUBLIC OF LMI

11. Ways LMI is made available: • Comprehensive web site: LMI On-line • Web sites of Emploi-Québec and of the CETECH: studies, research, analyses • Collaboration with private outreach bodies • Printed materials DISSEMINATION OF LMI

12. EXAMPLES OF LMI PRODUCTS Available at: http://emploiquebec.net/francais/imt/index.htm http://www.cetech.gouv.qc.ca/

13. Two exercises in forecasting and diagnosis by Emploi-Québec: Professional Perspectives Professions in Demand

14. PROFESSIONAL PERSPECTIVES • The professional perspectives model developed by Emploi-Québec has the following characteristics: • Three components: expansion demand, replacement demand, and available workers • Produced for the 17 regions of Québec and for the province as a whole • Covers 500 trades and professions • Updated yearly

15. PROFESSIONAL PERSPECTIVESSOME RESULTS • Slightly over 700,000 positions to be filled between 2008 and 2012, of which: • 230,000 additional jobs will be created • 480,000 positions requiring replacements (departures following retirement) • 160 professions offer professional perspectives that are favourable or very favourable • The health sector will continue to enjoy very favourable perspectives • The IT sector will remain dynamic

16. PROFESSION CURRENTLY IN DEMAND A profession in which the current demand for workers by employers is judged to be enough to allow qualified job-seekers a reasonable chance of securing such a position

17. SOME EXAMPLES OF PROFESSIONS CURRENTLY IN DEMAND • General practitioners and family doctors (3112) • Dentists (3113) • Pharmacists (3131) • Audiologists and speech therapists (3141) • Physical therapists (3142) • Registered nurses (3152) • Community- and social-service workers (4212) • Kindergarten teachers and kindergarten assistants (4214) • Specialized teachers (4215) • Translators, terminologists, and interpreters (5125) • Graphic design technicians (5223) • Graphic designers and illustrators (5241) • Technical sales specialists: wholesale (6221)

18. THE PROFESSIONS CURRENTLY IN DEMAND EXERCISE ENTAILS… • Seventeen regional lists of professions in demand • One list for Québec as a whole • A sectoral list (according to NAICS sector groupings) • One list for the Greater Montréal Region

19. LMI ON-LINE www.emploiquebec.net

20. LMI ON-LINE LMI on-line

21. GOAL OF LMI ON-LINE To provide, via the internet, a coherent array of information related to the labour market, with data that is easy to understand and interpret, and so allow informed choices to be made in connection with job-market matters

22. LMION-LINE In April 2003, Emploi-Québec made a labour market information service available on line.  In 2007-2008, it received more than 2 million visits.

23. FEATURES • Personalized access to full labour market information (LMI): • trades and professions • professional perspectives • lists of professions in demand • training programs • overviews of different sectors • directory of companies

24. FEATURES (CONT.) • Data for Québec as a whole and each of its regions • Links to training programs: • Professional and Technical Training Information Highway (FPT Inforoute), and • Web sites of Québec universities • Interaction with the on-line placement service of Emploi-Québec • A bilingual site

25. THE FOUR PORTALS • Trades and professions • Professional perspectives • Professions in demand • Training programs – link to education (Inforoute) • Job offers – link to on-line placement • And plenty of other information • Training programs • Professional and technical programs – link to education (Inforoute) • University programs – links to Québec's universities • And plenty of other information • Business sectors • Sector overviews • Professions in demand • And plenty of other information • Directory of companies • Name, address • Business sectors • Number of employees

26. LMI: BETTER PLANNING FOR IMMIGRATION TO QUÉBEC • Collaboration with the Québec Ministry of Immigration and Cultural Communities: • So that new arrivals are selected for training in trades that offer good job prospects • Identification of under-pressure professions (in conjunction with the Government of Canada) for the selection of temporary immigrants • Publishing LMI on the internet encourages the circulation of information: • Future immigrants can use LMI On-line to research Québec's labour market

27. Questions … Comments … Thank you!!! normand.roy@mess.gouv.qc.ca