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Business Communications. How do you communicate, what you want to communicate?. What is Communication?. Sending and receiving messages that are understood. We will discuss the importance of the word “understood” and feedback. What are some different types of communication?. Reading Writing
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Business Communications How do you communicate, what you want to communicate?
What is Communication? • Sending and receiving messages that are understood. • We will discuss the importance of the word “understood” and feedback.
What are some different types of communication? • Reading • Writing • Mannerisms (non-verbal) • Speaking • Listening • Electronic
Why are good communication skills important? • Imagine a business with NO communication… • What would happen to your business if all of your employees had poor communication skills? • How easy/hard do you think it will be to find a job without good communication skills?
What we will be doing... • Reading skills • Writing skills • Non-verbal communication • Speaking skills • Listening skills • “Netiquette”
Why do we have to learn this? • No matter what kind of job you have after school, you will need good communication skills.