Hosting Scenarios for Microsoft Lync 2010

2. Hosting Scenarios forMicrosoft Lync2010 Thijs Janssen Voice Technology Solution Professional thijsj@microsoft.com

3. Future of Communications Communications Today InstantMessaging (IM) Video Conferencing Web Conferencing E-mail and Calendaring AudioConferencing Voice Mail Telephony InstantMessaging Telephony and Voice Mail Unified Conferencing: Audio, Video, Web E-mail andCalendaring User Experience User Experience User Experience User Experience User Experience User Experience User Experience Unified Inbox & Presence Authentication Administration Storage Compliance Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage On-Premises or in the Cloud

4. What can you do when ?

5. Lync Hosting Pack • Scheduled for release in Dec 2011 • Software and documentation to natively deploy Lync in a multi-tenant architecture • Feature set: • IM/Presence • Conferencing • Dial-in conferencing via bridging with 3rd party ACP • Lync extensions to provision ACP DID’s and passcodes • Basic Enterprise Voice • Code base identical to Office 365 • Positioning: • Targeted at customers seeking to overlay their PBX with Unified Communications and Conferencing • Hosters seeking to migrate from HMC to latest-generation Microsoft platform or to add Hosted UC to portfolio • Hosting Pack is not targeted for PBX replacements

6. Differentiators from Office 365 • Hosters can: • Bundle Lync with other applications not available in Office 365 • Support customization and UC-enabled applications that Office 365 does not support • Bundle hosted Lync with devices and other services • Allow integration with other systems such as videoconferencing equipment • Guarantee customer data does not leave the country

7. Hosting Pack Architecture

8. Integration with Exchange VM notification in Client VM replay in Client Missed Conversation Items & Count (EWS) Exchange Contact Integration (EWS) Free Busy Calendar Information (EWS) Working Hours (EWS) Out Of Hours Message (EWS) Exchange Delegates (MAPI) Presence info in Outlook

9. Dedicated Hosting • Dedicated deployment for a customer • Uses on-premise bits • Support for all scenarios including full Enterprise Voice capabilities • Enables PBX replacement scenarios

10. Reducing costs and complexity of dedicated Lync deployments • Lync supports virtualization for all server roles • Lync management is built on Powershell to allow scripting and bulk-administration • Lync deployments can be fully scripted for rapid deployment and provisioning • Leverage white-labeled Dedicated Hosted Lync from SIPCOM • Leverage Parallels provisioning automation extensions for Lync

11. Summary • Choice between two hosted Lync solutions: • Multi-tenant hosting pack of Lync • Many customers hosted on one deployment • Aimed at conferencing and collaboration • Limited voice feature set • Available ~Dec 2011 • On-premise version of Lync • One customer per deployment, run multiple deployments simultaneously • Supports full Lync feature set • Reduce costs by leveraging virtualization support • Leverage partner channel (e.g. Parallels and SIPCOM) to reduce initial investments • Available today