Telematics & Automatic Crash Notification Michigan Traffic Safety Summit February 28, 2006

1. Telematics & Automatic Crash NotificationMichigan Traffic Safety Summit February 28, 2006

2. Session Objectives • General familiarity with telematics • Understanding of the capabilities of • Automatic Airbag Deployment/Crash Notification (ACN) • Advanced Automatic Crash Notification (AACN) • Stimulate your imagination about the ability of telematics services to advance automotive safety and post-crash response

3. Telematics Background -Technology Combines and integrates directly into the vehicle’s electrical architecture • Cellular technology • GPS satellite network location capability • Sophisticated voice recognition technology

4. Telematics Background - Services Call center-based services • Safety, security and peace of mind • Routing and point of interest Optional one button hands-free cellular calling (OnStar/BMW Assist/Lexus Link)

5. Telematics Availability Nearly 5 million vehicles and growing

6. OnStar – 4.0+ million General Motors – 50 of 54 models Standard 2008 Telematics Availability Nearly 5 million vehicles and growing

7. OnStar – 4.0+ million General Motors – 50 of 54 models Standard 2008 Acura Lexus Link Telematics Availability Nearly 5 million vehicles and growing

8. OnStar – 4.0+ million General Motors – 50 of 54 models Standard 2008 Acura Lexus Link ATX –700,000 Mercedes (Teleaid) BMW (Assist) Telematics Availability Nearly 5 million vehicles and growing

10. Making a Distinctive Difference Monthly, telematics forward to PSAPs approximately: • 2,000 automatic airbag/crash notifications; and • 15,000 emergency calls.

11. Making a Distinctive Difference Monthly, telematics forward to PSAPs approximately: • 2,000 automatic airbag/crash notifications; and • 15,000 emergency calls. As well as • 27,000 requests for roadside assistance; • 46,000 door unlocks; • 600 stolen vehicle location requests; • 30,000 remote diagnostics and • Over 350,000 requests for routing.

12. OnStar Button Presses Thursday September 22, 2005 Detroit New York Houston Los Angeles

13. Telematics Contribution to Continuous Safety During a Crash After a Crash Avoiding a Crash

14. Telematics Contribution to Continuous Safety During a Crash After a Crash Avoiding a Crash • Good Samaritan Calls

15. Telematics Contribution to Continuous Safety During a Crash After a Crash Avoiding a Crash • Emergency and Good Samaritan calls • Automatic Airbag Deployment Notification (Gen 1) • Good Samaritan Calls

16. Voice Data Crash Notification Today PSAP

17. Richard Corshane Video

18. Telematics Call Handling • Operations designed to APCO Standards • Pre-arrival medical instructions by PSAP • Language • Advisor capability • Language Line

19. On Scene Assistance • Flash lights and sound horn to aidin finding vehicle off road • Specific Longitude and latitude data for medical flight assistance • Maintain call connection with occupants until public safety arrives

20. Generation 2 Telematics Services Are Emerging • Advanced Automatic Crash Notification (AACN) • Periodic vehicle diagnostic reports to consumers • Turn by Turn navigation

21. Telematics Contribution to Continuous Safety During a Crash After a Crash Avoiding a Crash • Good Samaritan Calls • Emergency and Good Samaritan calls • Automatic Airbag Deployment Notification (Gen 1) • AACN – Advanced Automatic Crash Notification (Gen 2)

23. cellular antenna front sensors* OnStarmodule side sensors* cellular antenna front sensors* OnStarmodule side sensors* cellular antenna front sensors* OnStarmodule side sensors* Advanced Automatic Crash Notification

24. Embedded Telematics AACN Functionality • Continues to transmit location data and crash data to the OnStar call center • Advisor receives and will relay • Location • Direction of Impact Force (New – 360°) • Air Bag Deployment • Delta V (New) • Multiple Severe Impacts (New) • Rollover (if equipped)

26. Looking to the Future • Help public safety provide a faster and more targeted response • Continue rollout of AACN • Assist in developing predictive algorithms that leverage AACN data

27. Predictive Algorithms • Lehman Medical Center and George Washington University with NHTSA support • In early development • Allow prediction of probability of severe injury using multiple factors, such as: • Delta V • Principal direction of force • Vehicle weight • Rollover • Hospital admission possibility, OR needs, Level 1 trauma care needs, injury types

28. Looking to the Future • Help public safety provide a faster and more targeted response • Continue rollout of AACN • Assist in developing predictive algorithms that leverage AACN data • Enhance voice and data routing

29. Today Voice Data PSAP Public Safety Interaction – Long Term Vision Voice

30. Today Future (MN DOT FOT) Voice Voice PSAP Data Data PSAP Public Safety Interaction – Long Term Vision Voice Voice/data

31. Today Future (MN DOT FOT) Voice Voice PSAP Data Data PSAP Public Safety Interaction – Long Term Vision Voice Voice/data

32. Data Distribution • Data Exchanged Utilizing XML • Using ComCARE Telematics Data Standard • Data Privacy is a Key Issue

33. Data Shared      Provider Name/ID      Incident ID      Call Back Number      Event Verified      Date Stamp      Time Received      Latitude and Longitude      VIN      Datum      Device Event Type      Delta V, Direction of Force      Which airbags deployed      Vehicle Manufacturer, Make, Model, Year, Color Rollover information (if available and present) Multiple Impacts

34. Crash Icon in CARS

36. Generation II telematics services are emerging • Advanced Automatic Crash Notification (AACN) • Periodic vehicle diagnostic reports to consumers • Turn by Turn navigation

37. Telematics Contribution to Continuous Safety During a Crash After a Crash Avoiding a Crash • Emergency and Good Samaritan calls • Automatic Airbag Deployment Notification (Gen 1) • AACN - Advanced Automatic Crash Notification (Gen 2) • Good Samaritan calls • Requested Remote Diagnostics (Gen 1) • Regular E-mail Diagnostics Report (Gen 2)

38. OnStar Vehicle Diagnostics – Sample Email Account Information: Introductory Message: Vehicle Maintenance Data Vehicle Diagnostics: Hands-Free Calling Information:

39. Generation II telematics services are emerging • Advanced Automatic Crash Notification (AACN) • Periodic vehicle diagnostic reports to consumers • Turn by Turn navigation

40. Telematics Contribution to Continuous Safety During a Crash After a Crash Avoiding a Crash • Emergency and Good Samaritan calls • Automatic Airbag Deployment Notification (Gen 1) • AACN - Advanced Automatic Crash Notification (Gen 2) • Good Samaritan calls • Requested Remote Diagnostics (Gen 1) • Regular E-mail Diagnostics Report (Gen 2) • Navigation - Advisor delivered Instructions (Gen 1)

41. Telematics Contribution to Continuous Safety During a Crash After a Crash Avoiding a Crash • Emergency and Good Samaritan calls • Automatic Airbag Deployment Notification (Gen 1) • AACN - Advanced Automatic Crash Notification (Gen 2) • Good Samaritan calls • Requested Remote Diagnostics (Gen 1) • Regular E-mail Diagnostics Report (Gen 2) • Navigation - Advisor delivered Instructions (Gen 1) - Downloaded GPS guided TBT (Turn-by-Turn)

42. Telematics Contribution to Continuous Safety During a Crash After a Crash Avoiding a Crash • Emergency and Good Samaritan calls • Automatic Airbag Deployment Notification (Gen 1) • AACN - Advanced Automatic Crash Notification (Gen 2) • Fastened Seat Belt! • Good Samaritan calls • Requested Remote Diagnostics (Gen 1) • Regular E-mail Diagnostics Report (Gen 2) • Navigation - Advisor delivered Instructions (Gen 1) - Downloaded GPS guided TBT (Turn-by-Turn)