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Unit 13 Maintenance Service Period 3

In this unit, students engage in a role play activity to practice dialogues related to maintenance service in a hotel. They also learn new words and expressions related to damage, fixing, and payment. The listening activity helps improve their comprehension skills.

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Unit 13 Maintenance Service Period 3

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  1. Vocational Education Hotel English Unit 13 Maintenance ServicePeriod 3

  2. Content Role Play 3 Dialogue 3 Listening 3 Words and Expressnions

  3. Warm-up • Lead in by reviewing the expressions learnt during the last period • 2. Read and recite Dialogue 2 . • 3. Ask some pairs to act Dialogues 1 and 2.

  4. Listening • Listening 3 Listen and match. 1.I’ll check and see A. to fix it right away 2.I’m sorry B. you’ll have to pay for the damage 3.I’ll send a repairman C. what the problem is 4.The light in this room D. we can’t fix it today 5.I’m afraid E. is not very bright

  5. Words and Expressions • bright [brait] adj.明亮的 • damage [ˈdæmidʒ]n.损害，损毁 • fix [fiks]vt.固定 • nothing [ˈnʌθiŋ] n.无关紧要的东西 • worry [ˈwʌri ] vi.担心，焦虑 • pay for

  6. Presentation • 1. Ask the students to go through Dialogue 3 with the students and ask them the question: • Who are they?--- They are housekeeper and guest. • 2.Get them to talk about how to ask for Maintenance Service.

  7. Dialogue Dialogue 3 Paying for the Damage H=Housekeeper, G=Guest H: Housekeeper, can I help you? G: This is Mr. White from Room 405. I was out this morning and the children broke the lamp on the desk and the curtains fell to the floor. H: Don’t worry. I’ll send someone to your room at once. G: I’m terribly sorry. H: That’s nothing. But I’m afraid you’ll have to pay for the damage. G: Oh, I will.

  8. Sentence Translation • --- I was out this morning and the children broke the lamp on the desk and the curtains fell to the floor. • 今天早上我外出，孩子们打碎了桌上的台灯，窗帘掉到地上 • --- Don’t worry. I’ll send someone to your room at once. • 别担心.我会马上派人到你的房间。 • --- That’s nothing. But I’m afraid you’ll have to pay for the damage. • 恐怕你得见下经理并为此买单

  9. Language Points • 1.be out: 外出 • The manager is out, can I take a message? • 2. pay for:赔偿；为…而付钱； • Of course, I'm quite willing to pay for the lost bike.

  10. Role Play 3 A: Housekeeper, can I help you? B: This is Mr. / Mrs. White. My children broke the lamp/cups. A:Don’t worry. I’ll send someone to your room at once.

  11. Exercise • Fill in the blanks with to, on,for,of,with or in. • 1. Something is wrong_______ the TV set in my room. • 2. The air-conditioner_______ my room doesn’t work. • 3. I’ll send someone________ to repair it. • 4. Thank you_________ your service. • 5. The children broke the lamp________ the desk. • 6.I’ll send someone to your room _________ once. • 7.I’m afraid you’ll have to pay ________ the • damage. • 8. The maintenance works are in charge______ • repairing.

  12. Keys to the exercise: • with 2. in 3.to 4. for • 5. on 6. at 7. for 8. for

  13. Summary & Homework • Recite dialogue 3 in unit 13 • Copy new words and expressions.

  14. Thank you for your cooperation!

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