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Communicating Through Nonverbal Behaviors. Characteristics and Functions Types Cultural and Gender Variations Improving Nonverbal Skills. Nonverbal Communication. “Actions speak louder than words” 60 – 80% of face to face communication is nonverbal
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Communicating Through Nonverbal Behaviors Characteristics and Functions Types Cultural and Gender Variations Improving Nonverbal Skills
Nonverbal Communication • “Actions speak louder than words” • 60 – 80% of face to face communication is nonverbal • Def.- bodily actions and vocal qualities that typically accompany a verbal message
Characteristics • Nonverbal comm. Can be intentional or unintentional • Meaning of nonverbals is frequently ambiguous
Functions • To provide information • To regulate interaction • To express or hide emotion • To present an image • To express power or control
Body Motions • Kinesics- the technical name for the study of body motions in communication • Eye Contact • Facial Expressions • Emoticons • Gestures • Posture • Touch (haptics)
Paralanguage • Vocalics- The sound of what we hear, how it is said. • Vocal characteristics- pitch, volume, rate, quality • Vocal Interferences- uh, um, well, like, you know?
Space • Proxemics- The study of informal space. • Where would you live and why? (house, apartment, etc.) • Hall’s zones- Intimate, personal, social, public
Self-Presentation • Physical Appearance • Time • Clothing • Poise
Skills to Come • Next Session- Activity to test your Nonverbal Skills