Body Language: What you need to know about Non -Verbal Communication

1. WORK-BASED LEARNING VIRTUAL CAMPUS Body Language:What you need to know about Non -Verbal Communication

2. Discover the meaning of body language. Identify positive and negative behaviors. Assess your own body language Be able to identify body language of others. Make the connection between body language and interview success. Learning Objectives WORK-BASED LEARNING VIRTUAL CAMPUS

3. Verbal communication is the most important part of a job interview. You should practice job interviews in front of a mirror. Maintain constant eye contact with the interviewer to show that you are serious about the job. When seated for your interview, lean back and cross your legs to relax. Keep your hands in your pockets when standing to impress the interviewer with your composure. To maintain a level of comfort you should keep space between yourself and the interviewer. Pre-test True or False? WORK-BASED LEARNING VIRTUAL CAMPUS

4. Resources and Technology • To successfully complete this lesson, you will need the following: • Technology • A computer with Internet access • Video camera • Word processing software • Web Sites • Is your Body Betraying You in Job Interviews? • http://tiny.cc/o0n8f • Interview Body Language that Sends the Right Message. • http://tiny.cc/BGNVI • Body Language Speaks Volumes on a job Interview. http://tiny.cc/338qF WORK-BASED LEARNING VIRTUAL CAMPUS

5. What is Body Language? • Body Language is a form of non-verbal communication, consisting of body pose, gestures, and eye movements. • Non-verbal communication accounts for over 90% of the message you are sending in your job interview! • Verbal content only provides 7% of the message the interviewer is receiving from you. WORK-BASED LEARNING VIRTUAL CAMPUS

6. Direct eye contact says “I’m listening” Looking down = submission/insincerity. Don’t stare - 10 second intervals to avoid challenging Eye Contact WORK-BASED LEARNING VIRTUAL CAMPUS

7. Be aware of what your face is saying! Practice a strong, sincere smile. Facial expessions WORK-BASED LEARNING VIRTUAL CAMPUS

8. Folding your arms across your chest indicates a defensive attitude. Standing with your hands in your pockets suggests a lack of confidence. Let hands lie loosely in your lap or folded on the table. Gently support words with hand gestures Hands in pockets= unprofessional Arms and hands WORK-BASED LEARNING VIRTUAL CAMPUS

9. Open -Sit up straight, lean slightly forward. Sitting on the edge of the chair = nervousness. Slouching will make you appear disinterested. Don’t lean toward the door, it looks like you want to escape! Body Position WORK-BASED LEARNING VIRTUAL CAMPUS

10. Leg movement is distracting, indicates nervousness Feet flat on the floor = confidence, professionalism Foot resting on opposite knee is too casual. Legs together with ankles crossed best for ladies in skirts. Legs and feet WORK-BASED LEARNING VIRTUAL CAMPUS

11. Keep a minimum 20” space between you and interviewer. A desk or table between is a good way to maintain comfortable space. Don’t stand close or reach across the interviewer’s desk. Personal Space WORK-BASED LEARNING VIRTUAL CAMPUS

12. Twirling hair Glancing at your watch=impatience Repeated hand gestures Leg bouncing is distracting Adjusting clothing = Hands at face =nervous, dishonest movement WORK-BASED LEARNING VIRTUAL CAMPUS

13. Verbal communication is the most important part of a job interview. False You should practice job interviews in front of a mirror. True Maintain constant eye contact with the interviewer to show that you are serious about the job. False When seated for your interview, lean back and cross your legs to relax. False Keep your hands in your pockets when standing to impress the interviewer with your composure. False To maintain a level of comfort you should keep space between yourself and the interviewer. True Post-test WORK-BASED LEARNING VIRTUAL CAMPUS

14. 1. Read the articles on body language. 2. Ask friends if you have any distracting habits like hair twirling or finger tapping - behavior you might not be aware of. 3. Set up a mock interview and videotape it. 4. Review the tape, make a list of positive and negative behaviors that you see.Highlight any behaviors from #1. 5. Interview employers in 2 different fields. Ask each employer to relate the best and worst body language they have seen. Record key points. Document the employer’s name, title, name and address of business, and contact phone number. (continued on next slide) Assessment WORK-BASED LEARNING VIRTUAL CAMPUS

15. 6. Using the information gathered from the your video and interviews, write an article for your school newsletter telling your classmates how to use body language to ace an interview. You will be assessed as follows: • 30 points for your video/notes. • 30 points for your interviews. • 40 points for your article Assessment WORK-BASED LEARNING VIRTUAL CAMPUS