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Malcolm Baldrige National Quality Award

Baldrige National Quality Program. Malcolm Baldrige National Quality Award. Award Process. Award Process Calendar . March Early eligibility certification April Eligibility certification May Award applications due June–November Applications reviewed November Award recipients

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Malcolm Baldrige National Quality Award

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  1. Baldrige National Quality Program Malcolm BaldrigeNational Quality Award Award Process

  2. Award Process Calendar • March Early eligibility • certification • April Eligibility certification • May Award applications due • June–November Applications reviewed • November Award recipients • announced • Winter–Spring Award Ceremony • March or April The Quest for Excellence Conference

  3. The Baldrige Award Process: Phase 1 Eligibility Certification • Eligibility categories • Manufacturing • Service • Small Business • Education • Health Care • Nonprofit • Eligibility fee—$150 • Nomination of Examiner

  4. The Baldrige Award Process: Phase 2 Award Application • Submit application report that addresses Baldrige Criteria • Pay application fee (sliding scale) • Pay site visit fee, if selected (sliding scale)

  5. Role-Model Determination • Purpose of determination • Records check

  6. Award Process Review Cycle

  7. Applications Receivedby Award Categories

  8. The Board of Examiners • Volunteers • “Backbone” of Baldrige Program • Evaluate Award applications • Ambassadors

  9. Composition and Selection of the Board of Examiners • A broad base of expertise • Selection factors • Terms of service

  10. Time Commitment by Members of the Board of Examiners • Training prework (about 40–60 hours) • Training (3–4 days) • Independent Review (about 35–45 hours) • Consensus Review (about 25–35 hours) • Site Visit (about 10–20 hours preparation; 5–7 days on site)

  11. Why Examiners Participate • Increase learning • Network with peers • Review leading organizations • Contribute to the nation

  12. Code of Ethical Conduct • Purpose • Confidentiality • Avoidance of conflict of interest • Independent evaluation and scoring • Examiner status not for personal gain • Five-year rule

  13. Resources for More Information • Most Baldrige National Quality Program (BNQP) documents are available in printed form and on the BNQP Web site. • To obtain these documents, call (301) 975-2036, send an e-mail to baldrige@nist.gov, or visit www.nist.gov/baldrige.

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