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Connect Client Options Jamie Sonsini OIST October 2012

Connect Client Options Jamie Sonsini OIST October 2012. What is Connect?. Microsoft Office 365 Resides in the Microsoft “cloud” Phase 1 Email Calendaring Contacts Tasks Phase 2 – To Be Discussed. Connect Support. Service Support Group

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Connect Client Options Jamie Sonsini OIST October 2012

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  1. Connect Client OptionsJamie SonsiniOISTOctober 2012

  2. What is Connect? • Microsoft Office 365 • Resides in the Microsoft “cloud” • Phase 1 • Email • Calendaring • Contacts • Tasks • Phase 2 – To Be Discussed

  3. Connect Support • Service Support Group • (Administrative Services , OIST& Student Affairs) • Tenant Administration* • Tier 2 Support • Departmental Support • Tier 1 Support • * Sharing Umail Tenant Administration

  4. Who Will Use Connect? • All-In (I-Mail or IC-EMail Departments) • Will use Connect for Email & Calendar • Calendar-Only (Oracle Calendar Users) • Will continue to use current Email • Will use Connect for Calendar (only) • Cross-Calendar • Student Affairs, Administrative Services, Communication Services

  5. To Select a Client We Must Understand Email Addresses & Delivery Calendars & Calendar Invitations Client Capabilities End-User Preferences

  6. Email to All-In User Connect Inbox Jane.Doe@ucsb.edu Jane@Dept.ucsb.edu

  7. Email to Calendar-Only User Connect Inbox External Inbox Forward Jane.Doe@ucsb.edu Jane@Dept.ucsb.edu

  8. What’s A Calendar? Oracle Calendar Exchange Calendars VS

  9. The Process… Accept Invitation Accept Invitation Invitation Invitation Reply Update Reply Update

  10. Handling Invitations • All-In User Calendar Invitations in Connect Inbox • Calendar-Only User Calendar Invitations in Connect Inbox and/or Calendar Invitations in External Inbox

  11. Invitation to All-In User Connect Inbox Connect User Invitation Auto-Process

  12. Invitation to Calendar-Only User External Inbox Connect User Forward Invitation Deliver & Forward Connect Inbox Auto-Process

  13. Client Options • Outlook • Windows – Version 2007 or 2010 • Mac – Entourage 2008 or Version 2011 • Outlook Web App (OWA) • Apple Mail & iCal • Thunderbird with Lightning • Check Versions • Consider ESR • Thunderbird • Mulberry

  14. Email Tests • Handle Email • Email Folders • Manage Connect Contacts • Accept/Decline Calendar Invitation • Reply to Calendar Invitation

  15. Calendar Tests • Accept/Decline Calendar Invitation • Reply to Calendar Invitation • View Others Calendars • Invite Others to Meeting

  16. Invitation to All-In User Connect Inbox Invitation Connect User Auto-Process

  17. Test ResultsConnect Inbox* * All-In Users & Calendar-Only Users

  18. Connect Invitation Viewed with OWA

  19. Connect Invitation Viewed with Thunderbird

  20. Invitation to Calendar-Only User Connect User External Inbox Forward Invitation Deliver & Forward Connect Inbox Auto-Process

  21. Test ResultsConnect Inbox* * All-In Users & Calendar-Only Users

  22. Test ResultsExternal Inbox

  23. External Inboxwith Thunderbird and Lightning

  24. External InboxFrom OWA with Thunderbird

  25. External InboxFrom Outlook with Thunderbird

  26. What Works for YOUR Department? • Use One Client for Email & Calendar? • Use One Client for Email & Another for Calendar?

  27. What Works for YOUR Department? • Outlook, OWA, Mac Clients – Do It All • Outlook, OWA, Mac Clients – Calendar Only • Thunderbird & Lightning – Does Some • Thunderbird or Mulberry – Just Email

  28. It’s up to youand those you support…

  29. And From Here…. • Client Test Results <http://www.connect.ucsb.edu> • Connect Accounts Available Email Request: Jamie.Sonsini@isc.ucsb.edu • Discussion List • More Tech Talks

  30. Questions?

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