Vice Chancellor’s Welcome

2. Vice Chancellor’s Welcome Professor Peter Strike http://youtu.be/pM5aL2maH5k

3. Settling into university life

4. Find out everything you need to know • New to university study? Exited? Apprehensive? Both? • Too much information to take in? Don’t worry, • we don’t expect you to know everything on day one!! • This presentation will outline the range of help and guidance available to you now and throughout your time at Cumbria. • All information and further detail available in the following online guides, so check them out! • Student Charter • Welcome pages • Student handbook • Help is at Hand • Add weblinks

5. Course matters Information & Assessment • Course Information Point – CIP • One on each campus/gateway – dedicated CIP counter, CIP email (CIP followed by the campus e.g. CIPCarlisle) and CIP phone lines plus sickness absence lines. • Source of academic/course information & forms. • Confirmation of student status including bank letters, stamping student railcard applications • The place to hand in & collect assignments • Further information about the Course Information Point can be found on the web site under your studies • Assessment Office – contact though phone, email or via your local CIP • Deal with your final assessment, grades, qualifications, transcripts, appeals, malpractice, extenuating circumstances & certificates

6. Course matters - Contacts • Your local Course Information Point • Ambleside CIPAmbleside@cumbria.ac.uk or telephone 015394 30347 • Barrow CIPLancaster@cumbria.ac.uk or telephone 01229 491028 • Brampton Road & Caldewgate, Carlisle • CIPBramptonRoad@cumbria.ac.uk or tel. 01228 400367   • Fusehill Street, Carlisle • CIPCarlisle@cumbria.ac.uk or tel. 01228 616205 • Lancaster CIPLancaster@cumbria.ac.uk or tel. 01524 590825 • London CIPLondon@cumbria.ac.uk or tel. 0207 364 6334 • Newton Rigg CIPNewtonRigg@cumbria.ac.uk or tel. 01768 893524 • Only keep relevant campus contact

7. Course matters – Results • The ICON Student Portal • The ICON Student Portal is available 24/7 from the Current Students page of the • University Website or via blackboard through the toolbox. • The ICON Student Portal enables you to view/update: • The details of the course(s) you are currently studying. • The finalised results of the modules you have completed. • Any reassessment details you may have. • Your contact details and next of kin details. • The University will use the ICON Student Portal as the main means of communicating your results and reassessment. • PLEASE NOTE: Your finalised results will not appear on the ICON Student Portal until after the University Assessment Board has met and you have received an email confirming they are available.

8. Financial matters • Student finance payments • Students are offered the following options to pay Tuition and accommodation fees: • TuitionFee Loan – The SLC pays tuition fee loans directly to the University • Accommodation & Tuition - Payment in full no later than 15th Oct 2012 • Accommodation & Tuition - Three installments due on the following dates (1st)15th Oct 2012, (2nd)25th Jan 2013, (3rd)19th Apr 2013 For Further Advice on Tuition and Accommodation Payments Please Contact Finance on 01524 590826 or Email AccountsReceivableTeam@cumbria.ac.uk

9. Money matters • Money Doctors are here to help you plan your finances • and manage your money whilst studying. • They can help with: • Budgeting • Minimising and managing debts • Student bank accounts and credit cards • Emergency funds available • Contact the team at: http://www.cumbria.ac.uk/AboutUs/Services/LiSS/Contacts.aspx

10. Your Chaplaincy • Life in all its fullness • find…encouragement and support • discover…worship and prayer • enjoy…community life • explore…the Christian faith • link…to other faith communities • Contact: chaplaincy@cumbria.ac.uk Matthew Firth University Chaplain

11. Your wellbeing and safety

12. Students with disabilities and/or Specific Learning Difficulties (SpLD) • The Team of Learning Development Tutors offers: • Disability / SpLD advice & support by phone, • email and face-to-face • Support accessing your course – teaching, learning and assessment • Support accessing funding - Disabled Students’ Allowances • Support from in class or private study • Screening and assessment for specific learning difficulties • Find out more: • www.cumbria.ac.uk/disability or www.cumbria.ac.uk/spld The Team of Learning Development Tutors

13. Mental Health and Wellbeing • Counselling can give you time to explore what is going on in your life in a safe setting. You will be listened to, respected and not judged. • We are here to help you overcome anxiety, low mood, relationship problems, homesickness, confidence issues, drug or alcohol problems, and/or many other emotional or psychological problems that you may experience • The counselling service offers one-to-one appointments on all main campuses, we also offer telephone counselling and desktop video calls. • To arrange an appointment or to find out more about what we do, go to: • www.cumbria.ac.uk/need2talk

14. Equality, Diversity and Inclusion • The University embraces the Equality Act 2010 and works towards equality for students in terms of age, gender, maternity & pregnancy, marriage / civil partnership, race, religion or belief (or non belief), sexual orientation • Check out diversity advice & support available at: www.cumbria.ac.uk/equality and support groups below: • Lesbian, Gay, Bisexual and Transgender (LGBT) SPECTRUM group (SPECTRUM@cumbria.ac.uk) • Islamic Society student group (IslamicSociety@cumbria.ac.uk) • Humanist Society student group (HumanistSociety@cumbria.ac.uk) • EmailEqualityDiversity@cumbria.ac.uk to find out more

15. Social media • Most of you will be active users of social media: • Facebook, Twitter, Google +, blogging, etc… • The university supports the use of social media in particular for academic and collaborative uses. • However, it is your responsibility to read and act in accordance with the principles of the University’s Social Media Policy. • Consider the consequences of inappropriate communications: • Breach of the Student Code of Conduct - impact on course progression • Breach of the Code of Conduct of professional bodies such as the NMC and Teaching Agency – impact on future career • Employers who consider candidates’ electronic footprints within the selection process – impact on employability • Don’t delay! Check out the policy and seek advice from the Students Union if necessary.

16. Keep yourself active and healthy • A range of Sports and Recreation Facilities are • available at our various campuses • Check out the website for detail: • http://www.cumbria.ac.uk/AboutUs/ContactInformation/Home.aspx

17. Settlingintoyour course

18. IT matters – are you connected? • Have you activated your Network username • and password? • Log on to any university PC (not a Mac) using the following: • Username: newstudent • Password: Welcome1 • Use your student number found on your Cumbria card and follow the instructions – make sure you keep your temporary password safe. • Logon using your temporary password and change it to something of your choice. It must still be secure. • KEEP IT SAFE – Don’t tell anyone your password!

19. IT matters – are you connected? • Your student email • This can only be used after you have changed your • network password as you use the same one for both! • All student emails have the same format: • S99999999@uni.cumbria.ac.uk • This is the main form of contact between you and your university please check it regularly All start with an S for student Your student number, found on your cumbria card

20. IT matters – are you connected? • If you need any IT help • The IT Service Desk is here to help. You just need • to let us know what we can do for you • Contact us either by: • email: itservicedesk@cumbria.ac.uk • phone: 01228 888888 externally, or 8888 internally • Monday to Thursday, 8.30 am – 6.00 pm • Friday, 8.30 am – 5.00 pm • Outside these times, leave us a message or drop us an email and we will get back to you as soon as possible

21. IT matters – are you connected? • Your IT Services Booklet • Your IT Services booklet has lots more information on getting started. • Collect a copy from any Library reception desk and keep it handy in case you get stuck. • All the information is on the website and can be found at: • www.cumbria.ac.uk/itservices

22. Library and study resources • You will have access to: • A comprehensive range of print and electronic books • QUEST – the University’s equivalent to Google, where you can search for and find top quality academic books, journals and more • Subject specific webpages that will recommend the most up to date and relevant library resources for your subject • Wireless computing facilities • Laptops and other media equipment that you can loan

23. Preparing for your first assignment • Support is available for the following areas: • Academic skills • Digital skills • Library and Information Literacy skills. • This support is available via: • Online self guided materials from the Skills@Cumbria webpages • Group workshop sessions requested by yourselves or by your tutor • Individual appointments – face to face, email, telephone. • The most important thing to remember is to organise your time well and be proactive by seeking guidance early.

24. Academic expectations • The Student Code of Conduct outlines the expectations regarding the behaviour of all students at the University of Cumbria. You can view the Student Code of Conduct & Adjudication Procedure booklet on the university website. • Make sure that you read your course handbook carefully. In it, you should find all the information you need on how to present your written work and, in particular, the referencing style you should use. • The University regards any form of academic malpractice as a serious matter. • Five main types of malpractice are defined within the University’s regulations, these are: • ■ Cheating in examinations • ■ Plagiarism • ■ Collusion in coursework • ■ Fabrication and falsification • ■ Impersonation.

25. Help is at hand • Make time to read the “Help is at hand” online guide • This guide shows you how to access university support and facilities easily and quickly, many of which are available online • The website is your first port of call for all your learning, wellbeing and information needs • Access confidential support online via Instant Messaging – ‘Live Chat’ – sessions during your first few weeks • Check out detail at: ww.cumbria.ac.uk/support

26. Moving forward

27. Careers Service It’s never too early to plan your career! A team of professional careers advisers are on hand to help with: Careers advice by phone, email and face-to-face CV and application feedback Mock interviews Course-related group sessions and workshops Employer fairs and events Careers information at www.delicious.com/skillzone and in the libraries on campus Find out more: www.cumbria.ac.uk/careers

28. Finding work • Boost your finances and build work experience • Sign up for latest news at: http://paper.li/uoccareers (includes feeds from our tweets and blog articles) • Join the University of Cumbria Jobshop for all sorts of job opportunities http://cumbria.prospects.ac.uk • The Careers Service can advise on ideas for volunteering, where to find jobs locally for part-time work and summer vacation schemes with early application dates

29. CareerAhead Employability Award • Give yourself the edge in a tricky jobs market by taking part in Career Ahead • Personal Development • Skills Development – 100 hours • Career Management • Achievement - eportfolio & interview • Blackboard site going live soon • More information from: • careerahead@cumbria.ac.uk

30. Finally… Help and Guidance Live Chats • What ? Worried about money, HE study, a disability or feeling homesick? University Advisers are on hand to help and offer guidance • How? Online, via Instant Messaging, from your PC, phone or tablet – at home or on campus • When? 18th September to 11th October – check out the website for details

31. Any questions?